When you need reliable heating, cooling, hot water or energy solutions for your home or business, Viessmann can help. We offer a full range of high-quality products that represent German engineering at its finest. Our world-renowned solutions deliver high efficiency and exceptional performance, helping you to save money on your energy bills and reduce your environmental impact.
All Viessmann heating systems and other products are designed with the future in mind. They integrate seamlessly with renewable and alternative energy sources to allow you to future-proof your home or business. The vast majority of our solutions are also smart home ready. This gives you added control, helping you to be as energy efficient as possible and saving you time and money.
Our world renowned products are characterised by exceptional performance and high efficiency, helping homeowners to enjoy lower energy bills and reduce their environmental impact from the outset. There are many ways to save energy in the home, and one of them is the use of smart and efficient heating technology.
All Viessmann heating systems and other products are designed with the future in mind. They integrate seamlessly with renewable and alternative energy sources to allow you to future-proof your home or business. The vast majority of our solutions are also smart home ready. This gives you added control, helping you to be as energy efficient as possible and saving you time and money.
Our world renowned products are characterised by exceptional performance and high efficiency, helping homeowners to enjoy lower energy bills and reduce their environmental impact from the outset. There are many ways to save energy in the home, and one of them is the use of smart and efficient heating technology.
Services
Viessmann is the leading provider of climate solutions for all living spaces. The 'Integrated Viessmann Solutions Offering' enables users to connect products and systems seamlessly via digital platforms and services for climate (heating, cooling, air quality) and refrigeration solutions. As a family company in its fourth generation, we take a long term view: we create living spaces for generations to come.
The Viessmann Group is one of the leading international manufacturers of domestic and commercial heating, cooling, hot water and energy products. Our world renowned solutions offer exceptional performance and high efficiency, helping our customers to lower their energy bills and reduce their environmental impact from the outset.
Our A rated condensing boilers offer a highly efficient and reliable heating and hot water solution for your home or business. We offer technologies for convenient heat generation with natural gas that meet a wide variety of requirements. Whether you need a high efficiency condensing boiler for a new building or a modernisation project, we can help.
Our advanced heat pump technology utilises the latent heat in outdoor air and the ground to provide cost effective and environmentally responsible heating. These pumps can be used as standalone units or they can be incorporated into your existing heating system as an additional source of heat. In contrast to traditional heating appliances, heat pump systems harness renewable energy from the ground, sun, groundwater or air.
Reviews (10)
Michelle Nicholls
Jan 24, 2022
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Rick Tilney
Jan 23, 2022
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My new Boiler broke on Tuesday couldn’t get through to report repair after 1 half hours of trying on the phone so sent an email. Rang out of hours team told I would be called back no one did. Tried all Wednesday to get through to them finally got through to be told an appointment wasn’t available till Saturday. Then asked to speak to someone regarding service but was told no one available some one will call you back. No one has. I have 4 kids in the house from 2-12 years no hot water or heating in the middle of January and been told to wait 4 days. Absolutely disgusting service. Wouldn’t
Dezza Dors
Nov 24, 2021
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We have found the boiler to be okay although not particularly reliable. The major problem is Viessman themselves as the customer service is probably the worst of any manufacturer. My 80yr old,disabled father in law had a breakdown of his vitodens 50,contacted viessman only to be told his 7 years warranty was only applicable for three years. Viessman informed him it would be "at least three weeks,at the earliest " before they would attend and wanted £350 for the privilege. Shocking company,to be avoided at all cost.
Ryoma Collia
Sep 27, 2021
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World class service!!
Our experience of Viessmann went beyond any level of customer service that we have ever experienced. We received the most personalised, efficient, communicative and lightning-fast service imaginable. Bearing in mind that at the time that we contacted them, everyone else we spoke to had quoted us 2-3 weeks (more from British Gas) for an emergency call out.
Our welfare was clearly an absolute priority for them and they went out of their way to look after us. Nothing was too much trouble. On top of that, we were able to benefit further from the amazing engineer's vast knowledge
Our experience of Viessmann went beyond any level of customer service that we have ever experienced. We received the most personalised, efficient, communicative and lightning-fast service imaginable. Bearing in mind that at the time that we contacted them, everyone else we spoke to had quoted us 2-3 weeks (more from British Gas) for an emergency call out.
Our welfare was clearly an absolute priority for them and they went out of their way to look after us. Nothing was too much trouble. On top of that, we were able to benefit further from the amazing engineer's vast knowledge
Andrew Perry
Feb 25, 2021
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Critical: Punctuality
I chose this brand because they are supposed to be the best boilers. They are not a cheap option. Just after two years I have been told the pump has failed.
48 hours later I am still waiting for an engineer to turn up. Seriously in impressed and cold!
Service: Heating maintenance
I chose this brand because they are supposed to be the best boilers. They are not a cheap option. Just after two years I have been told the pump has failed.
48 hours later I am still waiting for an engineer to turn up. Seriously in impressed and cold!
Service: Heating maintenance
Michael D.
Feb 10, 2021
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Boiler was supplied with a broken part on a Monday. Plumber made it very clear which part was broken. Viessman engineer showed up without part. After phone calls to Veissman they took till 4pm to inform us they couldn't get the part that day it would be the next when I was told to expect a call at lunchtime. Was left without the ability to wash for 3 days with 2 children due to not being able to use other families showers due to Corona distancing.
Spoke to customer services and they eventually admitted they forgot to order the part. Asked if they were going to compensate and asked to speak to
Spoke to customer services and they eventually admitted they forgot to order the part. Asked if they were going to compensate and asked to speak to
Jackie Wilko
Nov 05, 2018
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Really good Boiler. After sales service is exemplary. I had a problem within the 5 year warranty, no hot water. I called on Friday morning, really efficient and friendly Customer Service, who arranged call out for Monday , mulch speedier than I expected and with no fuss. Engineer sent me a text to give 2 hour window of arrival and was so helpful about updating me on his ETA. He was friendly, professional, efficient and had all parts on Van. Hot water restored within half an hour of arrival and I cannot fault any part of this immaculate Customer service experience. Definitely 5 star.
Mustapha Toke
Dec 08, 2017
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Worst company EVER, we had the misfortune to buy veissman vitodense 100 boiler in 2010 with the boiler scrapage scheme from the govt. and it hasn't worked properly since then we have had 3 new time clocks and loads of washers. Viessman sent somebody out to fix it but the guarantee had amazingly 'just' run out. Now we are at a stage of terminally explosive failure see picture below, the component is a braided hose which really should break but as you can see in the pictures that is just what has happened.
Stephen Knowles
Aug 31, 2017
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Henk Henk
Jun 13, 2017
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