Britelite has been Fitting Quality Windows, Doors and Conservatories in Kent, Sussex, Essex, Surrey and London. We fit high quality double glazing and the next generation triple glazing, using only the best materials. Fully guaranteed for 10 years, Britelite products will save you money by reducing your energy consumption and require little to no maintenance at all.
During 2016, our customers trusted us to install over 18,046 windows and over 309 conservatories in the South East alone. We're also proud to say that in 2014 Britelite was granted the prestigious Which? Trusted trader status, in recognition of our outstanding commitment to quality and service in the home improvement sector.
Every customer review and testimonial is important to us, and are personally read by our Chairman John Baxter. Our design team have extensive training in all our products and will help you choose the perfect products for your home. You'll get a visit from our technical surveyor who will take the measurements that we use to manufacture your product.
During 2016, our customers trusted us to install over 18,046 windows and over 309 conservatories in the South East alone. We're also proud to say that in 2014 Britelite was granted the prestigious Which? Trusted trader status, in recognition of our outstanding commitment to quality and service in the home improvement sector.
Every customer review and testimonial is important to us, and are personally read by our Chairman John Baxter. Our design team have extensive training in all our products and will help you choose the perfect products for your home. You'll get a visit from our technical surveyor who will take the measurements that we use to manufacture your product.
Services
Britelite was founded in 1970 by John Baxter and his business partner Arthur Clacy. One of Arthur's favourite adages was 'If we supply the best product at the keenest price, we are sure to succeed' and this policy has stood Britelite in good stead for over 45 years. It's a simple adage, but it helps us remember to focus on what's important: supplying the finest products available at the most competitive price possible.
This service is used to request remedial/guarantee claims through our service department. Once you have submitted your request an email confirmation will be sent to you with further information. During warmer weather, uPVC and Aluminium Windows & Doors will expand, which can make them more difficult to operate.
Britelite's double or triple glazed windows are a fantastic addition to any home. Our products are safe, secure and brilliant at keeping the warmth in. Britelite windows will even add value to your property when the time comes to sell. With an enormous range of colours, styles and sizes to choose from, a Britelite window will perfectly complement your home.
We've been installing high quality doors of all types for decades. Front doors, French doors, patio doors, bi-fold doors - we offer it all and for each you can choose from a range of materials, colours and glass styles to build the door that best suits your home. If you'd like to see our range of door products, visit your nearest show centre or call us to have a design consultant come to see you.
A Britelite conservatory is the most beautiful addition you can make to your home. They can be used as a playroom, a study, home office, an exercise room or even a dining room. A Britelite conservatory or tiled roof glass extension can really bring your home to life. From start to finish, we guarantee a great experience when having a Britelite conservatory fitted.
Reviews (10)
Helen Bartlett
Dec 03, 2021
Report
Shahin Gn
Nov 24, 2021
Report
If you would like bi-fold doors of poor construction complemented by appalling levels of aftercare, then look no further. Trying to get the Commercial team to even call you back is like getting blood from a stone, which is sadly necessary given that two visits in less than 12 months have failed to address the issue of the rubber lagging loosely hanging off the bottoms of our doors. Avoid if you value your own time, and trying not to waste it.
Niroshan Ravishankar
Aug 31, 2021
Report
I would seriously advise you to avoid using this company. At first the door wouldnt open when the sun hit it directly. Once this was "fixed" ( which was not cheap), we have basically had an engineer round on a weekly basis as it keeps getting stuck and we are unable to open the door. This is a huge fire hazard but they company doesnt care about that. They reply to emails once a day, so its impossible to get anything resolved quickly and havent called once to explain what they are going to do to resolve this. Ive never known a company to care as little as britelite which is why I would avoid them
Alex Bates
Aug 17, 2021
Report
We went with Britelite to replace six windows which had blown double glazing, largely on the basis of the very positive google reviews for the service. Our experience was not good at all, and I get the sense from the fact that reviews have suddenly taken a very dramatic turn for the worse that Britelite is really struggling with the ongoing global health situation. Perhaps the quality of service we were hoping for might resume in a few years, but I can quite confidently say we won't be taking the risk of finding out; we will never use Britelite again or recommend it to friends or family.
In terms
In terms
Nigel Bowles
Jul 26, 2021
Report
I've had all my house done, fitting very good until l found a problem. The front door cassette frame around the glass on my composite door was cracked. Three time they have come out so far twice tried short cut, only putting the outside on leaving old one on the inside. Now third time been waiting over 4 months keep chasing apparently waiting manufacturer's. Last email asked if they stopped making doors if this wasn't available. Email straight back its arrived fitting end of August. Another month Slowly running warranty out.
Stevan C.
Jun 02, 2021
Report
We have had a large conservatory installed. We have had several teething problems since and as we are under warranty we have had BriteLite back to sort these out but we have not had the teething problems sorted out properly and after three visits we still have an unsightly crack. We emailed and called numerous times and we have had no professional response or full repair to our problem. Very Poor aftercare service. I would not recommend you use this company.
Clive Punyer
May 22, 2021
Report
Since installation of doors and windows in July 2020 we have been experiencing faults with the window catches which has left the windows unsecure. Out of seven vent windows we now have a fourth with faults.
Also we've had problems with poor workmanship. Two window panes were smashed on fitting and a frame had to be replaced when damaged by a fitter.
Contact by emails are not replied to and telephone conversations with the office staff are difficult.
We are not happy with the professionalism of this company.
Also we've had problems with poor workmanship. Two window panes were smashed on fitting and a frame had to be replaced when damaged by a fitter.
Contact by emails are not replied to and telephone conversations with the office staff are difficult.
We are not happy with the professionalism of this company.
Paul Fryer
May 22, 2021
Report
Positive: Professionalism, Quality, Value
Britelite offered a very professional and helpful service from the survey right through to the final installation. We had a new front door and new French doors fitted. The staff were able to answer all of my questions and the installer did a very good job on the day. I would recommend Britelite for any similar jobs.
Service: Door installation
Britelite offered a very professional and helpful service from the survey right through to the final installation. We had a new front door and new French doors fitted. The staff were able to answer all of my questions and the installer did a very good job on the day. I would recommend Britelite for any similar jobs.
Service: Door installation
Ian Grover
May 04, 2021
Report
Richard McGill
Jan 16, 2021
Report
We chose Britelite to replace our windows and conservatory doors as we found the salesman to be helpful, responsive and not pushy. Unfortunately, the rest of the experience didn’t match up. The fitters did not arrive on the date booked and I had to chase to find out when they would be coming. To name just a few of the issues we had, some of the windows had the wrong colour handles from what we had ordered, one of the bathroom window panes had the wrong pattern, another window pane was too small and 3 of the panes cracked either on arrival or while being fitted. The fitters were in a rush to get
