Due to the continued rise in local infections our showroom will remain closed until further notice. We apologise for any inconvenience caused. With over 60 years of trading experience, Blackheath Products is a leading trade only supplier to the construction and furniture industries in the UK including solid surface fabricators, kitchen fitters, laminate fabricators and many more.
This includes solid surface fabricators, furniture manufacturers, shop fitters, specialist laminate fabricators, kitchen manufacturers, builders merchants and retailers. Our range of products include solid surfacing and decorative surfaces as well as kitchen and bathroom products, lighting, flooring, power tools and accessories. Blackheath Products is centrally located in the West Midlands and offers free, next day delivery to many parts of the UK.
This includes solid surface fabricators, furniture manufacturers, shop fitters, specialist laminate fabricators, kitchen manufacturers, builders merchants and retailers. Our range of products include solid surfacing and decorative surfaces as well as kitchen and bathroom products, lighting, flooring, power tools and accessories. Blackheath Products is centrally located in the West Midlands and offers free, next day delivery to many parts of the UK.
Services
Please ensure that suitable assistance is available on site to help our driver safely offload goods. Please ensure that suitable access can be gained to the delivery address (as a rule, if a refuse wagon can access the address then so can Blackheath). Failure to comply with the rules above may result in a delivery charge up to the maximum of the 30% of the order value.
At Blackheath Products we are always keen to hear from enthusiastic, customer-focused individuals who are interested in joining our team based in Halesowen near Birmingham. We are a successful distributor of kitchen and bathroom worktops, solid surfaces, high pressure laminates and flooring to independent retailers, builders merchants, kitchen and furniture manufacturers, joinery shops, shopfitters and fabricators.
A selection of case studies showing materials supplied by Blackheath Products being used in the real world. Here you can see our involvement in planning and supplying stock for large scale projects. Find out why Staron solid surface has been used in one of London's iconic sporting venues. Take a look at this gorgeous garden furniture, originally cast iron, now cladded in Staron solid surface.
Reviews (11)
Sophie
Dec 08, 2023
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Ordered a material that was due to come the first week of December, they gave zero communication and we had to chase them to make sure that it was definitely coming on the date specified. To find that it was being delayed another 2 weeks which will result in a penalty fine, due to there incompetence! Spoke to a women called Michelle who was rude and took absolutely no accountable for that fact it was there fault and refused instantly there wouldn't repay for any fines we may occur. Safe to say we will never be using this company again!!!!
Emma Leslie
Jul 19, 2021
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Really disappointed that I was refused a refund on a product that arrived badly damaged. I wasn't there when it arrived at the workshop, when I opened the box I saw the damage and emailed immediately with images of the ripped laminate but was told that I'd missed the 24hr returns window!
Beware using these people - or if you do make sure you inspect everything before the courier leaves. I lost a lot of money
Beware using these people - or if you do make sure you inspect everything before the courier leaves. I lost a lot of money
Glenn Sunburk
Sep 28, 2020
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Tim Spencer
Aug 24, 2020
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Arrived to make booked collection a little early. They had me wait until a little after the booking time even though was first of the day! Then hey said they "had nothing for me". Sales had not arranged the collection only the booking time? Eventually, after a 30 minute wait, goods arrived to my van and the guys helping to load were courteous. During the wait they carried on dealing with other customers by and large ignoring distancing.
Ian Wood
Aug 23, 2020
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James
Jan 05, 2020
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Dan Sullivan
Oct 30, 2019
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Mark Tamplin
Jun 02, 2019
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Had a really bad experience with the Mazan Acrylics Splashback, which is advertised as "beautiful and tough, Mazan® is a highly durable surface" is from our experience brittle, poor quality, and contained no installation warnings that its almost impossible to install without breaking in 3 meter sections. Our experience and advice would be to avoid this product and use local suppliers - our experience on trying to save a few £££'s is now double what we should have spent.
Chris W.
Jan 18, 2019
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Received a delivery incomplete through a third party. Consisted of shower wall panels which I started to fit for a customer. I was then informed they would be delivered. Day of delivery came and was lied to as the product was out of stock.
Was going to set a trade account up and deal direct with them. I will instead goto a competitor.
Awful customer service not sure how they get any business.
Was going to set a trade account up and deal direct with them. I will instead goto a competitor.
Awful customer service not sure how they get any business.
Nicola
Dec 30, 2018
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Interesting company to deal with.
Customer service isn't amazing when things are going well. The first time I visited them, the person on the counter looked and acted like he'd rather be anywhere else. We had worktops that we'd bought and paid for sold to another customer and had to wait longer for delivery. We had to chase for the delivery and then they turned up unannounced despite them needing manpower from us at the other end. Things go wrong sometimes, I'm perfectly capable of being pragmatic about things and thankfully the client was too and we managed to get is delivered successfully.
Customer service isn't amazing when things are going well. The first time I visited them, the person on the counter looked and acted like he'd rather be anywhere else. We had worktops that we'd bought and paid for sold to another customer and had to wait longer for delivery. We had to chase for the delivery and then they turned up unannounced despite them needing manpower from us at the other end. Things go wrong sometimes, I'm perfectly capable of being pragmatic about things and thankfully the client was too and we managed to get is delivered successfully.
Steven Wright
Sep 28, 2018
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