At Cult Furniture, we believe beautiful design should be accessible to everyone who desires it. Whether it's modern creations or timeless classics, our in-house team provides the perfect piece to complete your interior decor and stylistic vision. Combining our big love for colour and iconic mid-century designs, we've set out to create fresh, dynamic designs, accessible to all.
From the smallest desk lamp to a sofa you'll be sitting on for years to come, we promise that everything isn't just brilliantly designed and on-trend, but also has one eye on the future. When you buy from us, you're buying a piece that'll last long after the trends have come and gone. Our team consists of 100+ amazing individuals, working behind the scenes to make Cult Furniture happen.
From in-house designers and trade managers, to friendly customer care and staff, everyone is part of the process and passionate about making a change. With over 140,000 square feet of space in our impressive Essex warehouse, our products are ready to be shipped within 48 hours to any UK address so you won't have to wait long for your orders to arrive.
From the smallest desk lamp to a sofa you'll be sitting on for years to come, we promise that everything isn't just brilliantly designed and on-trend, but also has one eye on the future. When you buy from us, you're buying a piece that'll last long after the trends have come and gone. Our team consists of 100+ amazing individuals, working behind the scenes to make Cult Furniture happen.
From in-house designers and trade managers, to friendly customer care and staff, everyone is part of the process and passionate about making a change. With over 140,000 square feet of space in our impressive Essex warehouse, our products are ready to be shipped within 48 hours to any UK address so you won't have to wait long for your orders to arrive.
Reviews (12)
Khyati Patel
Dec 15, 2021
Report
Alexandre Reidar Stibolt
Dec 13, 2021
Report
My experience buying from Cult:
Order 6 chairs, receive 6 chairs but 2 arrive broken. Ask for those two to be replaced. Receive the replacements but they don't have screws in the box, talk to Cult and they say they are out the screws but they will send two new chairs. Receive the new chairs and they are the wrong ones. And they now tell me our chairs are out stock. Now we are stuck.
Received 10 chairs, have 4 of the right ones.
Customer service were not helpful even though they tried. It's not that difficult to send the right chairs out.
One of the worst furniture companies I have ever dealt
Order 6 chairs, receive 6 chairs but 2 arrive broken. Ask for those two to be replaced. Receive the replacements but they don't have screws in the box, talk to Cult and they say they are out the screws but they will send two new chairs. Receive the new chairs and they are the wrong ones. And they now tell me our chairs are out stock. Now we are stuck.
Received 10 chairs, have 4 of the right ones.
Customer service were not helpful even though they tried. It's not that difficult to send the right chairs out.
One of the worst furniture companies I have ever dealt
Anne Foster
Nov 05, 2021
Report
Natz
Nov 05, 2021
Report
Ian Clarke
Oct 29, 2021
Report
Good products at very reasonable prices. Ordered 2 items, item 1 delivered within 48 hours, item 2 took a little longer (from another warehouse). Customer service excellent, delivery query answered immediately and follow up to confirm delivery. Very pleased with the whole experience, highly recommended.
Sisii De Winter
Sep 30, 2021
Report
Stumbled across their 'Seconds' section and was sure there must be a catch. Ordered four dining chairs (that were still at full price in their main website) and purchased for almost half the price. No idea why they were in the Outlet, they arrived within 7 days and all were still new with tags and I love them. Definitely recommend.
Ben Lott
Sep 16, 2021
Report
Ordered a table 10 days ago. Given a delivery slot and issues with address meant it was due to be delivered the next day to the correct address. No contact with CULT once they have your funds. Arranged the delivery 3 times now to no avail now the table is missing. No response from emails and calls take 15 minutes to answer to where the different sales assistants tell you different things.
Go else where…
Go else where…
Christopher
Jul 19, 2021
Report
Very bad experience with Cult Furniture!
Not functional Item and no refund! Bordering on fraud.
We ordered the DSR Glass Dining Table.
It arrived with the glass top shattered into pieces.
We requested a non-broken replacement from customer service.
No one came for over a month to pick up the pieces to be sent back.
They did send a second table which arrived undamaged, but turned out not to be functional. The legs quite literally did not attach to the top, and when we called them, it turned out they had been selling this non-working item to other customers as we were not the first complaint
Not functional Item and no refund! Bordering on fraud.
We ordered the DSR Glass Dining Table.
It arrived with the glass top shattered into pieces.
We requested a non-broken replacement from customer service.
No one came for over a month to pick up the pieces to be sent back.
They did send a second table which arrived undamaged, but turned out not to be functional. The legs quite literally did not attach to the top, and when we called them, it turned out they had been selling this non-working item to other customers as we were not the first complaint
Sandra V.
Jun 05, 2021
Report
My experience with Cult Furniture was great !!!
Stools arrived on time and were really easy to assemble. A few screws under the seat and legs and we were ready to go.
Customer service had always a quick and efficient response.
The only issue I had was later on with the rubber under the feet, which produced some black stripes on my floor. I simply solved applying some thick protection pads ;-)
Definitely will buy more Nova Chairs for my dining table :-)))
Stools arrived on time and were really easy to assemble. A few screws under the seat and legs and we were ready to go.
Customer service had always a quick and efficient response.
The only issue I had was later on with the rubber under the feet, which produced some black stripes on my floor. I simply solved applying some thick protection pads ;-)
Definitely will buy more Nova Chairs for my dining table :-)))
Lisa Rowlands
Feb 17, 2021
Report
I ordered stools, coffee table and lamp from Cult Furniture for a show home install. The items are absolutely stunning, fantastic quality and everything arrived on time and packaged really carefully. Thank you so much, will definitely order from you again. Also thank you to Martina for excellent customer service.
Dahokolomoki Z.
Aug 03, 2018
Report
I ordered three tolix chairs with wood seats, and am impressed with the high quality. The delivery was good too - it came very well packaged to prevent any damage or scratches. If you're on a budget, keep a lookout for their frequent clearance and sales. I was happy with the quality even paying full price, so if there is a piece that catches your eye in the sale/clearance at a good discount, then it could well be a bargain.
Customer service is good too - it is easy to get through to someone via phone or email. In my case, I had a minor issue with one of the wood seats on my chair. It was
Customer service is good too - it is easy to get through to someone via phone or email. In my case, I had a minor issue with one of the wood seats on my chair. It was
Karen M.
Oct 28, 2016
Report
Good products. But you have to navigate the poor internal bureaucracy, lack of systems training, rude customer services, lack of communication, order delays and general chaos typical of a company run by inexperienced yet self-assured millenials and the uninitiated. Good luck. That's ALL that will keep this company going.
