Meticulous in every detail and they even replaced all of the furniture that had been moved out of each room. Established 1991 in Shrewsbury, Shropshire, Ray & Jackie Austin have been offering professional carpet, upholstery and leather cleaning to domestic and commercial clients alike. We operate to the publicly available British Standard PAS 86, used by all the professional cleaning industry.
We are a family - run business and have recently been joined by our two daughters, Rachel and Carys. We have built our reputation on first class customer service and are so confident of our cleaning services that we offer an iron-clad guarantee: If you are not delighted with our work, we will re-clean your carpets FREE OF CHARGE.
If you are still not happy, we will offer a full refund. The cleaning technology that we use provides the most powerful cleaning process around. Carpets and upholstery are cleaned right down to the base, which means all hazardous dust and bacteria are removed. The cleaning quote that you are given is fully inclusive.
We are a family - run business and have recently been joined by our two daughters, Rachel and Carys. We have built our reputation on first class customer service and are so confident of our cleaning services that we offer an iron-clad guarantee: If you are not delighted with our work, we will re-clean your carpets FREE OF CHARGE.
If you are still not happy, we will offer a full refund. The cleaning technology that we use provides the most powerful cleaning process around. Carpets and upholstery are cleaned right down to the base, which means all hazardous dust and bacteria are removed. The cleaning quote that you are given is fully inclusive.
Services
Just as the clothes we wear need regular washing to keep them fresh and hygienic, our carpets and upholstered furniture require periodic cleaning. Accumulated soil and grit are major causes of reduced carpet and fabric life and enable destructive and health harmful mites and bacteria to work unchecked.
The outer cover of your upholstery can be made from a variety of fibres, including cotton, polyester and draylon. All upholstery is carefully inspected prior to cleaning for faults, rips, tears and for cleaning instructions form manufacturers. We then decide on the most suitable cleaning process according to the type of material and degree of soiling.
Reviews (5)
Jeremy Johnston
Nov 16, 2021
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Ray and Jackie came to our house this morning, exactly on time, and worked unbelievably hard for several hours. Furniture was carefully moved and put on little platforms to ensure that carpets can dry out without leaving marks - great attention to detail and typical of Ray and Jackie's professional approach. Very happy with how new our carpets look now throughout the house and we can highly recommend this familiy owned business.
Gary Cooke
Nov 13, 2021
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Booked these guys and there was about a 2 week wait, which showed they were pbusy - which is always a good sign! I had a few questions and Ray called me to go through my queries and answered all in a satisfactory manner. He advised me which other companies to use if I didn’t use his. Very refreshing, normally it’s a case of “we are the best, everyone else is rubbish” when you contact a company, but Ray was honest and wanted me to have the best service for me.
They were the middle price of all my quotes but the highest recommended. He and his daughter came out to do the job, very conscious
They were the middle price of all my quotes but the highest recommended. He and his daughter came out to do the job, very conscious
Alserman
Apr 16, 2021
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From the initial point of contact my enquiry was handled professionally. Ray contacted our client to arrange a timely appointment to have her carpets cleaned which included removal of an oil stain. The job was carried out to the customers satisfaction. I'd have no hesitation in recommending this company and will certainly use them again. Thanks
Tamara King
Feb 06, 2021
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Howie Kent & Co
Jul 13, 2019
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