I-Tec Flat Roofing is one of the countries leading Glass Fibre Roofing Specialists. Working Nationwide we offer a personal, professional service using all our own directly employed fitters. We DO NOT use salesmen, only qualified pricing surveyors who have a wealth of experience in all types of roofing.
If you want peace of mind for at least 50 years, pick the architects choice, the i-Tec Fibreglass system.
If you want peace of mind for at least 50 years, pick the architects choice, the i-Tec Fibreglass system.
Services
I-Tec who are the manufacturers of the fibreglass system offer one of the best guarantees on the market today, with our continued extensive testing of the system and with the assurance from the manufacturers of the materials we consider giving a 50 year guarantee easily achievable. All our guarantees are transferable and cover materials and labour.
The average lifespan of a normal flat felted roof is approximately seven years. With the i-tec Flat Roofing system however, you can look forward to at least 50 years of trouble-free performance - and we back this with a watertight guarantee. The system is constructed using materials of inherent strength and durability, applied by our own trained teams of fitters.
The i-tec flex -i-resin system was specially developed to overcome the problems traditionally associated with flat roofs and valley / box gutters. We have developed a system which can be applied to any surface, wood, concrete, steel etc. All our materials are British Standards and Lloyds approved and all our workforce are highly skilled, delivering high quality which is second to none.
Working Nationwide we have a system to apply to any surface including steel, concrete, wood etc. All our systems can be insulated if required but a full design and build service is available for roofs which have detail or are very complex. With our system being fire rated and no heat / flames to apply them, the health and safety aspects are kept to a minimum.
Reviews (5)
Legsbic
Sep 10, 2023
Report
COWBOY ROOFERS ******AVOID******
This firm installed a GRP roof to my property, in February 2014.
The documentation shows a 50 year guarantee-and a 10 year insurance backed guarantee.
Despite the flashy website and posh London address, which is nothing more than a room over a shop with a young girl manning the phone for a number of shady outfits, research shows that this company is a one man band with a couple of gofers working out of a private house just outside of Boston, Lincolnshire!
In May 2022, 8 years after the installation, there was water ingress from the roof. This has entered the electrics on the landing and caused light bulbs to fill with water and blowing necessitating renewal.
A telephone call on the telephone number provided, on 23rd May, resulted in assurances that we would get a call back and an inspection arranged.
This was not received.
I made continuous calls both to the office and to the firms owner Martin Smalley.
These were to the office on:-
13th June
17th June
20th June
21st June
and to Martin Smalley on:-
22nd June
28th June
29th June (Whereby I was assured that the inspection would be carried out in a couple of days. This did not happen and I received no communication.)
And on 7th July. One week later, when I called at 09.40 and left a voicemail requesting a call back ASAP, which did not happen, and again when I called at 15.45 and spoke to Martin Smalley, who stated that he thought that the inspection had been done. I explained that I had not left the property since our last call. During all of that time, I did not have anyone on the roof. He stated that he would call me back when he found out what had happened. Again he assured me that I would receive his call and that it would be before "Close of Play today". Of course, I received no such call.
On 8th July, I received a text message stating that the inspection would be carried out on Monday 11th July in the morning.
On Monday 11th July, I received another text message stating that it would not be until the afternoon. I was at the property all day, no one came. I texted back at 5.54pm asking how long I had to wait for the fitters to arrive, I received no reply.
At 8.53pm I gave up.
On Tuesday 12th July, I phoned again at 9.34am.I was told that Martin was on the other phone and he would call me back in two minutes. I called back at 10.05am and was told that he was on to the fitters on another job and trying to divert them to me. He would call me back in a few minutes when he was done.
At 11.44am, I had still not heard from Martin and I phoned again. I got his voicemail. I left another message in frustration.
I phoned again at 11.51am, same response.
At 12.25pm, I phoned again, and again and again until Martin eventually picked up. He assured me that the fitters would be here at 9am tomorrow Wednesday 13th July.
Eventually, on 15th July, fitters from the company arrived in a battered old van held together by the rust and inspected the roof. They stated that the issue was with the neighbouring property and therefore not their responsibility.
After 8 weeks, we were no closer to fixing the leak.
The neighbour was consulted and his roof, whilst old was found to be watertight.
In the meantime, my property had been rented out and was in the hands of letting agents.
On 7th November 2022, the new tenants reported water ingress and water staining to top floor bedrooms.
Another round of phone calls and emails which resulted in a email on Tuesday 6th December asking if the roof had been made watertight yet.
I got a reply stating that the roof had had remedial work 4 days earlier and was now watertight.
Within a week, the tenants reported further water ingress. Yet another round of phone calls and emails, but by now there was no response from Martin Smalley or I-Tec.
Despite there allegedly being 50 year guarantee and a 10 year insurance backed guarantee, the company made no attempt to involve the insurance company and at no time provided any certificate of insurance or Insurance Company Name to pursue this. I am of the opinion that no such Insurance exists.
As a result of the lack of any response from I-Tec and a leaky roof with irate tenants under it, a full survey from a reputable professional was undertaken and as a result of that, a reputable roofer was employed to tear the whole roof off and replace it with one that was actually fit for purpose.
Hours and hours have been wasted on dealing with this matter, which clearly was never going to be addressed by this outfit.
If you have read this far, just one word……….DON’T
This firm installed a GRP roof to my property, in February 2014.
The documentation shows a 50 year guarantee-and a 10 year insurance backed guarantee.
Despite the flashy website and posh London address, which is nothing more than a room over a shop with a young girl manning the phone for a number of shady outfits, research shows that this company is a one man band with a couple of gofers working out of a private house just outside of Boston, Lincolnshire!
In May 2022, 8 years after the installation, there was water ingress from the roof. This has entered the electrics on the landing and caused light bulbs to fill with water and blowing necessitating renewal.
A telephone call on the telephone number provided, on 23rd May, resulted in assurances that we would get a call back and an inspection arranged.
This was not received.
I made continuous calls both to the office and to the firms owner Martin Smalley.
These were to the office on:-
13th June
17th June
20th June
21st June
and to Martin Smalley on:-
22nd June
28th June
29th June (Whereby I was assured that the inspection would be carried out in a couple of days. This did not happen and I received no communication.)
And on 7th July. One week later, when I called at 09.40 and left a voicemail requesting a call back ASAP, which did not happen, and again when I called at 15.45 and spoke to Martin Smalley, who stated that he thought that the inspection had been done. I explained that I had not left the property since our last call. During all of that time, I did not have anyone on the roof. He stated that he would call me back when he found out what had happened. Again he assured me that I would receive his call and that it would be before "Close of Play today". Of course, I received no such call.
On 8th July, I received a text message stating that the inspection would be carried out on Monday 11th July in the morning.
On Monday 11th July, I received another text message stating that it would not be until the afternoon. I was at the property all day, no one came. I texted back at 5.54pm asking how long I had to wait for the fitters to arrive, I received no reply.
At 8.53pm I gave up.
On Tuesday 12th July, I phoned again at 9.34am.I was told that Martin was on the other phone and he would call me back in two minutes. I called back at 10.05am and was told that he was on to the fitters on another job and trying to divert them to me. He would call me back in a few minutes when he was done.
At 11.44am, I had still not heard from Martin and I phoned again. I got his voicemail. I left another message in frustration.
I phoned again at 11.51am, same response.
At 12.25pm, I phoned again, and again and again until Martin eventually picked up. He assured me that the fitters would be here at 9am tomorrow Wednesday 13th July.
Eventually, on 15th July, fitters from the company arrived in a battered old van held together by the rust and inspected the roof. They stated that the issue was with the neighbouring property and therefore not their responsibility.
After 8 weeks, we were no closer to fixing the leak.
The neighbour was consulted and his roof, whilst old was found to be watertight.
In the meantime, my property had been rented out and was in the hands of letting agents.
On 7th November 2022, the new tenants reported water ingress and water staining to top floor bedrooms.
Another round of phone calls and emails which resulted in a email on Tuesday 6th December asking if the roof had been made watertight yet.
I got a reply stating that the roof had had remedial work 4 days earlier and was now watertight.
Within a week, the tenants reported further water ingress. Yet another round of phone calls and emails, but by now there was no response from Martin Smalley or I-Tec.
Despite there allegedly being 50 year guarantee and a 10 year insurance backed guarantee, the company made no attempt to involve the insurance company and at no time provided any certificate of insurance or Insurance Company Name to pursue this. I am of the opinion that no such Insurance exists.
As a result of the lack of any response from I-Tec and a leaky roof with irate tenants under it, a full survey from a reputable professional was undertaken and as a result of that, a reputable roofer was employed to tear the whole roof off and replace it with one that was actually fit for purpose.
Hours and hours have been wasted on dealing with this matter, which clearly was never going to be addressed by this outfit.
If you have read this far, just one word……….DON’T
Saifudin Dawoodbhai
Dec 25, 2020
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Roxanne Anastasia
Jun 28, 2020
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Ronan Carr
Oct 06, 2018
Report
I had work done from this company and was told it would all be done in one day.
I stupidly left cash with my disabled son and asked him to pay for the work once the job had finished. The guys said it is finished and was paid.
On my return I found the job un finished and called the office.
No matter how many times I called and was told it would be finished it never was
Do not ever pay until you have inspected the work and happy as they will never return.
They should be ashamed they took advantage of a disabled teenager.
I stupidly left cash with my disabled son and asked him to pay for the work once the job had finished. The guys said it is finished and was paid.
On my return I found the job un finished and called the office.
No matter how many times I called and was told it would be finished it never was
Do not ever pay until you have inspected the work and happy as they will never return.
They should be ashamed they took advantage of a disabled teenager.
Has
Aug 27, 2018
Report
