We've been around for the last 10 years and want to continue to grow in the next 10. So, as a local business it's very important to us that you'll come back to us for your next bathroom, and the one after that. And recommend us to your friends and family. So we put customer care at the centre of everything we do.
Both before and after purchase. It's simply good business. We take great pride in our showroom and offer a friendly, non-pressured environment whilst you explore our various traditional and modern bathroom displays. Hugo Oliver shares Topps Tiles' building on Bugsby's Way. We've been working together with Topps for the last 9 years to provide a one-stop shop for bathroom advice, fittings, design, tiles and installation - all under one roof.
Whether you're looking for a full, project managed service that takes the stress out of your new bathroom project, or you already have your installers and designers lined up and are just looking to find the right products at a great price, we can offer the service you're looking for.
Both before and after purchase. It's simply good business. We take great pride in our showroom and offer a friendly, non-pressured environment whilst you explore our various traditional and modern bathroom displays. Hugo Oliver shares Topps Tiles' building on Bugsby's Way. We've been working together with Topps for the last 9 years to provide a one-stop shop for bathroom advice, fittings, design, tiles and installation - all under one roof.
Whether you're looking for a full, project managed service that takes the stress out of your new bathroom project, or you already have your installers and designers lined up and are just looking to find the right products at a great price, we can offer the service you're looking for.
Services
At Hugo Oliver we understand that your bathroom needs to be both practical and beautiful, and that everyone's taste and requirements are varied. Whether you are updating your family bathroom, organizing a guest bathroom or creating your perfect relaxation space, we are here to help. We take care of every aspect of your bathroom project inhouse, offering complete peace of mind to our customers.
We take great pride in our showroom and are constantly making changes as we seek to showcase the latest design ideas and provide the best customer experience. Here are a few recent photos to give a flavour of what we do. Come and visit us and enjoy browsing our numerous displays in a friendly, non-pressured environment.
At Hugo Oliver we have been working successfully with architects, interior designers, and developers for many years. Our team of bathroom experts have a wealth of experience in bathroom design and are excellent problem solvers. Over the years we have built great relationships with our suppliers and we only provide products from companies we trust.
Our customer wanted to transform their master bathroom into an eye-catching and unique design. Our bathroom expert Valentina put together a bold bathroom design with strong square lines, colourful furniture and walls and playful tiles. This project was for the renovation of the master bathroom in a unique, stylish home in Charlton.
If you're thinking about updating or renovating your bathroom we're here to help. At Hugo Oliver, we pride ourselves on our good customer service and want to make getting you dream bathroom as stress free as possible. We offer a complete service to our customers, including design, supply, bathroom installation and after care, and you'll receive your own allocated bathroom expert who will work on the project from beginning to end.
Reviews (3)
Roger M.
May 26, 2015
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They failed to deliver key components of the bathroom leading to the fitout being delayed, two months of disruption some of which without a toilet or shower. The wall tiles they supplied did not match the floor tiles and we ended up having to make quite a lot of compromises with the look and design from components that were available. Throughout the process it was difficult to get anyone from management to engage, and overall I got the impression they are short staffed, overworked and unhelpful.
Qype User Ginksm
Jun 05, 2013
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Updating the initial review I posted.
1. We went in with no idea of any particular design in mind but the staff who dealt with us provided a very good insight and she suggested exceptional quality materials + a design idea which we are so pleased with
2. We had a wrong bath delivered but that was rectified promptly
3. Given that we have been using the bathroom for 2 months now, we are extremely pleased, our thanks to the staff at Watford (esp Theresa)
Regards
1. We went in with no idea of any particular design in mind but the staff who dealt with us provided a very good insight and she suggested exceptional quality materials + a design idea which we are so pleased with
2. We had a wrong bath delivered but that was rectified promptly
3. Given that we have been using the bathroom for 2 months now, we are extremely pleased, our thanks to the staff at Watford (esp Theresa)
Regards
Qype User Reckna
Nov 06, 2011
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Bathroomheaven.com has a fancy ticket system to answer pre- and after-sales queries, but unfortunately nobody of their people seem to bother.
After having placed and received parts of my order, I have not heard back from them after 5 days and they do not offer any other way to contact them.
While majority of items arrived quickly, I rate their after sales service as less than stellar. After more than 10 days the matter of a missing shower hose was resolved. It wasn't that they refused to replace the missing part it was just that nobody seemed to have picked up the request.
After having placed and received parts of my order, I have not heard back from them after 5 days and they do not offer any other way to contact them.
While majority of items arrived quickly, I rate their after sales service as less than stellar. After more than 10 days the matter of a missing shower hose was resolved. It wasn't that they refused to replace the missing part it was just that nobody seemed to have picked up the request.
