If our customer has a removal, storage or shipping requirement, it is up to us to fulfil that requirement to the best of our ability and to exceed our customers expectation in relation to service levels. The company prides itself on a first class reputation amongst the community for providing its services, whether personal household, UK or international moves involving freehold or rental property or commercial moving of local businesses.
We are constantly asking our customers, "How can we give you the best moving experience?" and we use an independent customer survey tool, referenceline, which allows us to gather independent feedback about our service levels including quality of packing preparation, politeness and professionalism of our crews, value for money, service, and other key performance indicators which ensure that we remain top in our client's assessment of our services.
We are constantly asking our customers, "How can we give you the best moving experience?" and we use an independent customer survey tool, referenceline, which allows us to gather independent feedback about our service levels including quality of packing preparation, politeness and professionalism of our crews, value for money, service, and other key performance indicators which ensure that we remain top in our client's assessment of our services.
Services
Relocating nationally or internationally, Britannia Bennetts can offer you the professional, quality, personal service you and your family need.
We understand that you have choices to make when it comes to your removal and we will take the time to discuss and plan your move with you, taking into account your time-scales, ensuring that our removal crew are fully briefed about your packing and moving requirements so that your belongings are moved efficiently to your new home.If you are unable to move directly to your new home we have hold-over and storage options to offer you.
We understand that you have choices to make when it comes to your removal and we will take the time to discuss and plan your move with you, taking into account your time-scales, ensuring that our removal crew are fully briefed about your packing and moving requirements so that your belongings are moved efficiently to your new home.If you are unable to move directly to your new home we have hold-over and storage options to offer you.
At Britannia, we understand about moving home and just how many things you'll have to think about. That's why we have created this simple Moving Guide to make things easier for you. Our step-by-step checklist of things you'll need to do before and during your move will help you to remember all those important details, like making sure your new phone line is connected or redirecting your post.
Document storage is a facility that we offer to local businesses looking for safe, secure storage for their company records in order to comply with HMRC record retention regulations, or, because often the space that a business is using to store records can be used to generate additional business income.
Whether you are selling your current home and require temporary storage whilst you rent or stay with friends, or need to go abroad on a work contract, our storage facility has been designed to offer you containerised or self-storage to suit your personal or business needs. How much storage do I need?
Whether you are moving just a few filing cabinets and a desk, or, relocating your whole business, we can assist with project managing every stage of your moving process. We deal with all types of business moving from general office relocation to engineering departments including the moving of heavy plant and equipment.
Reviews (11)
Lea Westwood
Jan 23, 2022
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Positive: Professionalism, Quality, Value
We recently completed our move from Devon, the team of Paul, Greg Phil & Tom did an excellent job of moving our belongings safely & securely. They took the time to carefully wrap and pack our items & they were a pleasure to work with being very polite & helpful, I would certainly use them again.
We recently completed our move from Devon, the team of Paul, Greg Phil & Tom did an excellent job of moving our belongings safely & securely. They took the time to carefully wrap and pack our items & they were a pleasure to work with being very polite & helpful, I would certainly use them again.
Philip Annett
Jan 23, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
My partner and I were super happy with the service we got. Greg and Jack were super helpful throughout the process and made moving house a lot less stressful. The personal touches they made by placing our stuff where it was needed most was most appreciated. Keep up the good work!
My partner and I were super happy with the service we got. Greg and Jack were super helpful throughout the process and made moving house a lot less stressful. The personal touches they made by placing our stuff where it was needed most was most appreciated. Keep up the good work!
J. Clarke
Jan 21, 2022
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The move was done by Charlie, Nick and Aaron, all of whom worked really hard and were professional, cheerful and helpful throughout. They were careful with all the items (everything arrived undamaged) and everything was placed where we asked in the house. In addition to the removals team being brilliant, the office team were also friendly, responsive and helpful, I would definitely recommend the company.
Stephen Jury
Dec 27, 2021
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Really great service. We had lots of issues with dates for complication but they helped us sort a time for removals from Liston to Brackley. The team have been fantastic, friendly and helpful. We had the packing service too and everything has arrived safe and well.
Thanks to Phil, John, Charlie, Nick and Aaron.
Would highly recommend
Thanks to Phil, John, Charlie, Nick and Aaron.
Would highly recommend
Christine Chrissy Ching
Nov 25, 2021
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We moved house from Malvern to Illogan in Cornwall. Everyone from the administration staff to the removal removal team were professional and helpful. Charlie and Nic were efficient and careful when loading and unloading our furniture and boxes. They were patient and respectful when dealing with us. They even made sure that our bed was unloaded so we wouldn’t have to sleep on the floor of our new property overnight, which was much appreciated. Thank you team Britannia Bennett’s removals! Thoroughly recommended!
Deborah Samuels
Oct 14, 2021
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We had a large house to move so had three pick ups on separate days and three deliveries again on separate days. This phased approach was a god send and worked brilliantly. Luckily the team were all super guys: polite, professional, funny and a joy to have around considering we spent 6 days with them! We wouldn’t hesitate to recommend Bennett’s, a truly excellent set up from start to finish.
Carrie Knight
Sep 30, 2021
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I knew from the first phone call when a friendly voice answered that the experience was going to be a good one. Throughout the whole process of moving, storing and shipping from Worcestershire to the Channel Islands the service has been excellent, efficient and above all friendly. Moving is a stressful business but Bennetts were kind, thoughtful, cheerful and obliging, even fitting me in with very little notice. I would not hesitate to recommend them and would certainly use them again.
Chris Church
Sep 26, 2021
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We have been meaning to write this review for weeks.. we moved back in August and we had Gregg, Charlie and Oakley arrive at the house and they were so professional and friendly. They knew exactly what to do and they just put us at ease straight away. They handled everything so carefully and went above and beyond for us. This is the third time we have used Bennett's for house moves and we wouldn't consider using anyone else. Thank you so much, we'll be seeing you again soon!
Mike Moorhead
Sep 22, 2021
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Fantastic service from start to finish
We contacted Britannia Bennett’s of Malvern, and from then on we were guided though the process at all stages by very professional staff at Bennett’s.
From the collection of our house contents from storage and the subsequent delivery to our new home we found the removal team, Paul, Tom, and Nick, plus other members of the team, on the day we moved into our new home, to be very professional and polite while getting the job done with no fuss.
So a big shout out to these guys.
Thank you
Mike & Jackie
We contacted Britannia Bennett’s of Malvern, and from then on we were guided though the process at all stages by very professional staff at Bennett’s.
From the collection of our house contents from storage and the subsequent delivery to our new home we found the removal team, Paul, Tom, and Nick, plus other members of the team, on the day we moved into our new home, to be very professional and polite while getting the job done with no fuss.
So a big shout out to these guys.
Thank you
Mike & Jackie
Sean Bailey
Jul 18, 2021
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Fantastic service when our completion date changed at short notice and Britannia Bennetts stepped in last minute. Our dealings with everyone was excellent, even when we failed to complete on our moving out day. This was dealt with in a positive and professional way, offering solutions and not problems, and their approach really made us feel that our removals and property was being looked after. All of this was made more difficult due to the 200 mile distance between homes, and a planned move over two days. The removals team were great and I would definitely recommend them.
Sarah McCarten
Jul 02, 2020
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