Located in the heart of Glasgow's Southside, First Floors has been supplying and fitting carpet, rugs and runners, laminate, luxury vinyl (LVT) and solid and engineered hardwood flooring for homes in Glasgow & beyond for over 24 years. With our new expanded carpet showroom located over 4,500 sq ft we have created a fabulous collection of flooring from the UK's best brands to help make your home or business the very best it can be.
First Floors are delighted to announce we are now approved members of The Carpet Foundation. Independent surveys show consistently outstanding results for Carpet Foundation retail members with 99.2% of customers who bought from a member retailer likely/very likely to use the retailer again. First Floors is an independent retailer with customer service at the heart of everything we do.
First Floors are delighted to announce we are now approved members of The Carpet Foundation. Independent surveys show consistently outstanding results for Carpet Foundation retail members with 99.2% of customers who bought from a member retailer likely/very likely to use the retailer again. First Floors is an independent retailer with customer service at the heart of everything we do.
Services
First Floors is an award-winning flooring showroom having won Scotland's Best Flooring Company 2017 and East Renfrewshire's Best Business 2017. Established in 1994, First Floors supplies and fits carpet, wood, laminate and luxury vinyl flooring to homes across Scotland. Since we started in 1994, a lot has changed.
First Floors is located in the heart of Giffnock on Fenwick Road. We are next door to About Living, just a short walk from the Orchard Park Hotel. If travelling via public transport we are just five minutes from Giffnock Train station. There is a car park accessible via Elliot Avenue, but there is also street parking just outside the front of our showroom.
At First Floors we provide solid and engineered hardwood flooring from the UK's top brands such as Boen, Quick-Step, Kersaint Cobb, Lifestyle Floors, Kahrs and Caledonian as well as some lesser-known innovative brands such as Panaget Parquet and Woodpecker. Engineered and solid hardwood flooring provides a stunning finish to any room.
First Floors offers a wide range of laminate flooring in Glasgow and across Scotland. Laminate flooring is great for your kitchen and bathroom and we can styles to suit any home. Laminate flooring is a high quality, affordable, easily maintained flooring. It is both durable and practical; it doesn't fade and is resilient to scratches and marks from furniture and shoes.
Reviews (12)
Ian & Lesley Proctor
Dec 03, 2021
Report
Another Great Job Done!!
Just had our third floor project in seven years completed by First Floors once again.
Great service from David and his showroom team from assisting in the selection of materials through to arranging the installation. Chris and his team worked tidily and efficiently on the hardwood flooring with great attention to detail. Gordon who fitted the stair carpet was very professional in his work and was able to resolve some problematic details to our entire satisfaction.
Would definitely recommend First Floors.
Just had our third floor project in seven years completed by First Floors once again.
Great service from David and his showroom team from assisting in the selection of materials through to arranging the installation. Chris and his team worked tidily and efficiently on the hardwood flooring with great attention to detail. Gordon who fitted the stair carpet was very professional in his work and was able to resolve some problematic details to our entire satisfaction.
Would definitely recommend First Floors.
Jackie Farrell
Oct 26, 2021
Report
I purchased amtico flooring 3 years ago for our kitchen service and fitting were excellent, However after 8 months the flooring yay our conservatory area started to lift. I called first floors and due to COVID they could not resolve the problem as we live in Troon Ayrshire Now all David Samuels offered was ÂŁ50 to have a local tradesmen refit the panels, no one locally wants to do the work.
Do Not buy flooring from this company if you live in Ayrshire they don’t come and repair their faulty workmanship.
Jackie farrell
Do Not buy flooring from this company if you live in Ayrshire they don’t come and repair their faulty workmanship.
Jackie farrell
Dawn Henry
Oct 06, 2021
Report
We recently purchased engineered oak flooring and carpets from First Floors. The customer service from David and team was exceptional. We had just moved home from overseas and bought a house with no floors so we did not have access to allow First Floors to measure. Theye allowed us to use our own measurements as we wanted the floors laid ASAP once we had the keys. The floor is beautiful and laid very professionally (thanks Steven). The carpets are also lovely and exactly what I wanted. The only thing I would change about the experience would be to have First Floors assess the house in advance.
Anna Smylie
Apr 16, 2021
Report
Natalie S.
Oct 23, 2020
Report
I moved home in December and was getting new flooring put in. I received excellent customer service from Andy who I felt went over and beyond to help make moving and getting jobs done that little bit easier. Options of flooring were discussed in detail along with clear breakdowns of the pricing and offers. Andy was very flexible assisting with measurements even taking the time outside of working hours to help at such a hectic time for me and kept in touch with me through developments making sure everything went smoothly. I am very happy with the service from first floors and will definitely use
Claire Johnston
Jun 22, 2020
Report
M. S.
Aug 02, 2019
Report
Geraldine Fenech
Jul 07, 2019
Report
I would highly recommend First Floors. Andrew was very patient showing us different types of wood and carpets and have answered all our questions. The wood and carpets are of great quality and stand out from other samples we have seen in different shops. Floor and carpets were laid on time and both First Floors and the fitters have been very accommodating. Thanks David and Andrew for all your help! Highly recommended!
Suzie
Jun 10, 2019
Report
First class service from the minute we stepped into First Floors to our floor being installed. The First Floor team explained all the different types of flooring in detail and helped us make the right choice. They let us take our time and borrow numerous samples to take back to our house so that we were able to make the right choice which was a massive help. The 2 men that laid the floor did a fantastic job, they were friendly, very tidy and worked hard over 2 days, communicating with us all the time as to how they were getting on. We are over the moon with our new floor. Thanks again to everyone
Katie D.
Mar 23, 2019
Report
We had previously used first floors when we first moved to Glasgow winter 2018 because of the awards advertised in their shop window and online. Although it was slow we were pleased with the finished result.
We had more carpeting planned this year and returned to them again, but have been exertemely disappointed with the length of time (4months since paying in full- which is when the carpets have arrrived in the shop) to get carpets fitted as well as additional hidden payments (for plying floor prior to carpets being laid) added on at the last despite 5 visits by shop staff and fitters before
We had more carpeting planned this year and returned to them again, but have been exertemely disappointed with the length of time (4months since paying in full- which is when the carpets have arrrived in the shop) to get carpets fitted as well as additional hidden payments (for plying floor prior to carpets being laid) added on at the last despite 5 visits by shop staff and fitters before
Gillian H.
Sep 21, 2015
Report
I had a great experience with First Floors - I went in on the recommendation of two friends who had their floors done locally and thought their showroom was fabulous. Spoke to Patrick who went through all the carpet options with me and ended up going for a natural fibre carpet up the stairs and a stain resistant one for the kid's bedrooms. Fitting was very efficient and tidy, and have now ordered a kitchen vinyl floor. Friendly service and found that their prices were much more competitive than other companies locally.
Neil G.
Sep 16, 2015
Report
Visited their plush showroom in March 15
Agreed measuring by phone April 15. First floors got a different time from the time I had, but they came back.
Planned to do most of our new house using first floors, but later decided not to put all our eggs in one basket and see how they did with just kitchen and two bathrooms. Asked end of May if they could do the work before 18th June, which is when we would be on holiday. They said it would be a push but yes. Pencilled in 17th June. Ordered materials, paid deposit.
To cut a long story short, we moved into our new house on 19th July with no kitchen
Agreed measuring by phone April 15. First floors got a different time from the time I had, but they came back.
Planned to do most of our new house using first floors, but later decided not to put all our eggs in one basket and see how they did with just kitchen and two bathrooms. Asked end of May if they could do the work before 18th June, which is when we would be on holiday. They said it would be a push but yes. Pencilled in 17th June. Ordered materials, paid deposit.
To cut a long story short, we moved into our new house on 19th July with no kitchen