Technological advancements, unpredictable markets, regulatory complexity, and evolving customer expectations are putting pressure on managers to make certainty out of confusion, respond faster to changes, and maximize employee engagement and performance - without overworking those employees.
That's the challenge that ActiveOps helps organizations solve - turning operational management from a guessing game into a game-changing source of efficiency and value.We are the market leaders in management process automation: our smart software gives managers the information and insight to make decisions that deliver the levels of operational performance which match their company's ambition and vision.
ActiveOps is able to deliver this because we've been completely focused on the challenges of managing complex operations in labor- and knowledge-intensive industries such as banking, insurance and related service outsourcing providers with AI and Machine Learning technologies. That experience led us to develop Active Operations Management, our operational management methodology that underpins our approach to management process automation.
That's the challenge that ActiveOps helps organizations solve - turning operational management from a guessing game into a game-changing source of efficiency and value.We are the market leaders in management process automation: our smart software gives managers the information and insight to make decisions that deliver the levels of operational performance which match their company's ambition and vision.
ActiveOps is able to deliver this because we've been completely focused on the challenges of managing complex operations in labor- and knowledge-intensive industries such as banking, insurance and related service outsourcing providers with AI and Machine Learning technologies. That experience led us to develop Active Operations Management, our operational management methodology that underpins our approach to management process automation.
Services
Whatever the size and scope of your workforce, you physically can't be everywhere at once. Workware+ brings together ControliQ and WorkiQ software solutions to create a holistic view of your workforce, processes and productivity. We help you understand what's actually working and where to spend your time making improvements.
ActiveOps cloud-based ControliQ employee performance management solution uncovers opportunities for managers to simplify running operations, be in control and increase productivity. This enterprise-wise performance view creates clarity around workflow and capacity for people and automated robots. Allowing team leaders to monitor and adapt in real time to focus on what matters most.
Employees, robots, remote work or in an office - the workforce and workspace continue to change. Trying to increase employee productivity while ensuring a healthy work environment requires visibility into labour productivity and what's really working. It takes more than just time tracking employees work and collecting information.
With over 15 years' experience in helping back offices to orchestrate and manage their work and capacity, ActiveOps has developed a unique metric algorithm using compliant, anonymised statistical operational data gained from our customer-base together with their operations-focused experience. The OpsIndex is designed to score and benchmark key metrics based on industry sector and regional trends across the globe.
Get a pulse check of your current operations management activities. This approach, based on the principles of the ActiveOps' OpsIndex, an operational index score and community benchmark, begins with a survey, subsequent report and recommendations for your current back office operations working practices.
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