B F S Heating
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We're having teething issues with our new phone system - if you're unable to get through please email us on sales@b. Following the government's announcement that face coverings must now be worn in all shops and retail settings from. As the fourth in a series of installations, Bentley Fire Shop has supplied and installed a 42kW EkoHeat biomass boiler at Colchester Zoo, Essex.

Bentley Fire Shop has supplied and installed its second fully containerised biomass system to Colchester Zoo, Essex. The Green Heat Module consists of a 199kW Hargassner. When Paul Crayfourd and his wife Lorraine chose to renovate a 19th century barn in Bicknacre, Essex, they knew the project was going to be.
A beautiful bespoke Clandon Bolection frame stone mantel with reclaimed brick internals, flooring brick hearth and Chesneys Salisbury 5 in silver with log store!
Services
Established in 1988 by Gordon and Sue Bennett, the team at Bentley Fire Shop have over 25 years of supplying, installing and servicing a range of heating appliances. Initially, the family company was set up as a plumbing and heating business, but soon diversified into wood burning stoves.
We are offering a 'call and collect' service for our Heatlogs, kiln-dried logs, kindling, firelighters, and your essential stove maintenance products, and we are happy to order in any spares you require. Please call us on 01206 251118. Our installation and servicing teams remain unaffected and will continue to work safely to government guidelines and the strict protocols we have in place.
As UK manufacturers of the finest multi-fuel & wood burning stoves we aim to bring an enduring sense of warmth and satisfaction to the very heart of your home. As the oldest British manufacturer of wood burning stoves, run by second and third generations of the family, we are dedicated to providing products of enduring design and of the highest quality.
Chilli Penguin is a small family business located near the stunning coastline of the Llyn Peninsula in North Wales, close to the Welsh coastal footpath. The company is committed to UK manufacturing, not only because the UK is good at it, but because every order contributes to the salary of someone local to us or someone we know.
Based in Exeter, England, Stovax Ltd was established in 1981 to design, manufacture and distribute wood burning stoves and fireside accessories Today the Stovax Group is the UK's largest stove and fireplace producer with a range of designs from contemporary to traditional to suit everyone's requirements.
Reviews (11)
Charlotte Beard
Charlotte Beard
Oct 05, 2022
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BFS originally fitted a stove in my parents house many years ago so I knew I wanted them to fit one for our new house! From meeting Kate at the showroom through to having the stove fitted this week I can honestly say they have not disappointed me! Everyone that has been to my house has been courteous and tidy, they have all done their best to make the whole process as painless as possible! I am very pleased with my new stove and look forward to many years of cosy fires!
Robert Britton
Robert Britton
Feb 04, 2022
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BFS (Heating) Ltd of Great Bentley, Essex fitted my new Chesney’s Beaumont 5 wood burning stove along with a Newmans Branscombe frame, black slate hearths and rustic brick
panels. This was a full installation from scratch and required a flue fitted, fireplace alterations and plastering etc. BFS were super from the outset, helping me with design and step by step stages of the fitting. The installation team were great too, clean, professional, polite and friendly. Their shop in Plough Road Centre , Great Bentley has lots of displays to help you choose and the shop staff are very friendly. A big shout out to Kate in the shop who has been superb in every aspect! ??. I recommend you check out BFS (heating) Ltd if you’re looking to install/update your wood burner.
I’ve attached some photo’s for your information.
Graham Cox
Graham Cox
Jan 25, 2022
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I was going to use this business to install a fire, but reading the reviews changed my mind. They seem to have an excuse for their appalling service every time blaming everyone else apart from themselves. You would be better avoiding the business to save yourself a headache and money.
Fj Harmon
Fj Harmon
Dec 07, 2021
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Unfortunately they never returned my call regarding a fireplace job, I know they are busy, however the customer service was disappointing,
Phil Nicholson
Phil Nicholson
Oct 27, 2021
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What is wrong with this company? Last year I had tremendous trouble getting hold of BFS heating because I had something wrong with my new gas fire that they installed. I only got a reply after I posted a bad review!
BFS posted a reply to my review with excuses as to why they hadn’t replied to my emails or phone calls and promised me a free maintenance service this year, as they didn’t contact me I telephoned and was promised a return call to arrange a visit. That was over 3 weeks ago and still no reply to my phone calls, messages or emails.
I’ve now given up and will have to go elsewhere
John Burman
John Burman
Oct 12, 2021
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Attended BFS and ordered a new Glass for my Stovax Log burner and was told it would take a few days to arrive, and someone would ring me when ready to collect, heard nothing after a week so rang them, and was told by a young lady the person in the shop was off sick and she couldn't help me so she took my number and said someone would be in touch, heard nothing after another week so tried to ring them 5 times on each occasion there was no answer how do they run a business with that type of service.
Joanne Herbert
Joanne Herbert
Oct 28, 2020
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I absolutely love our new gas Stovax fire. BFS were very helpful in helping me choose the fire. The men that came to install the fire were polite and also very helpful, re lighting the AGA and generally giving advise.
I have had a few questions about the fire since its installation and my emails have been answered promptly and positively.
I love sitting in front of the fire reading, its heaven.
I have every faith that I am now a valued customer and will be looked after in the future too.
Peter Giles
Peter Giles
Jul 15, 2020
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Our beautiful Chilli Penguin Wood Burner was installed last week, & what a difference its made in every way! The new brick fireplace is a beautiful feature too, & its greatly admired.
Many thanks to your skilled team for everything they did.
We are so please & recommend you to everyone! Mr & Mrs Giles.
Joanne Galvin
Joanne Galvin
Nov 02, 2019
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Fantastic Service from start to finish from all the team.
The Fitters were polite and professional and we can't fault their workmanship.
We highly recommend this Company
Many thanks
F. S.
F. S.
Nov 27, 2018
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Called this company for a gas fire service which they say they do. Details taken and told "Bernie" will call to arrange. A few days go by and no call back,. Called them again to make sure they have my details correct. Again told "Bernie" will call to arrange a service date. Days go by and again nothing. Glad I didn't buy a fire from this shop probably spared from a "fantastic" after sales service & support (!)
Samantha Moss
Samantha Moss
Jul 14, 2018
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Just had a fireplace and wood burning stove installed by Bentley Fires and can't rate them highly enough! From initial visit to their shop, to survey and quote, through to installation, their staff have been excellent and helpful throughout and I love my new burner! Will be recommending them to all my family and friends.