Light Shop Direct

Very pleased with this specialist bulb/lighting company. Phenomenal choice of bulbs (unavailable in our local shops) Arrived v quickly/well packaged and bargain price. One happy customer. Thanks

Orderd lights for a job as showing in stock,no delivery arrived ,told items out of stock from their supplier.Not happy their site shows in stock item,site still says in stock now,I now have to let a customer down due to incorrect info on light shop web site.Not good for trade customers as you want reliability.

Ordered 3 different types of bulbs 2 days ago. Just received them. Well packaged and well priced. Thank you will be ordering again.

Although my original order was well packed, it was broken when it arrived. However, a replacement was despatched as soon as I notified the company and was fitted and working perfectly within days. Really top-notch after-sales service!

Terrible service would be an understatement as I haven't received any service. Originally ordered product in January. Over 2 months later the order still hasn't arrived.Trying to get hold of anyone to actually query the order seems impossible. I had an automated email approx 6 weeks after the order was placed to say the product has been dispatched yet 3 weeks later I'm still waiting. They don't respond to emails even though the phone message advises to email (the contact email on the website is incorrect). Approach with caution.

Sent an email for availability of a bulb for outside light, reply was quick so I asked if I could pick up as I live nearby which was agreed. When I collected I casually explained the light was a replacement for an elderly neighbour and that there have been burglars operating in the area recently, after realising I could not use my card to pay Neil proceeded to let me have the bulb for free rather than going to get cash. Will definitely be looking to use these guys in the future and thanks again for helping me make a vulnerable person feel safer.

I bought products through Amazon but couldn’t leave a review there. Light Shop Direct gave an excellent shopping experience, the product was right, the price was good and delivery was one day earlier than expected. What’s not to like?

Placed my order early October and was not initially made aware of any delivery delay. A few days later I was informed that the shipment was delayed for a week in Customs and I was offered a refund. On the basis it was only a week and out of Light Shop's control, I declined and waited for delivery. Unfortunately delivery took another 15 days and although the company eventually apologised, the service and communication was less than satisfactory.

My wife Valerie wanted LED Panels in Kitchen. She contacted Light Shop Direct and was very impressed with the Service, Help and Advice given by Louise. We took her advice and the Panels were delivered very quickly. What a difference to the kitchen. My wife is 78 and finds the brightness and lack of shadows perfect. The prices were very competitive and we will be getting further lighting from this efficient and friendly company very soon. Highly recommended.

Unbelievable customer service. DO NOT buy from them. I ordered 3 lights 9 days ago, paid for a 2-4 day delivery. Never received item, never responded to my email. Called the company only to have the rudest woman on the phone. "Do you want me to help you or not? " What an attitude!! No Thank you.... just refund me!!