Lock Assist
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Lock Assist
We have a team of full time, employed locksmiths and with Lisa in the office, you can contact the team day or night and we'll get you sorted! If you find yourself locked out/in from your property, call us 24/7 for the best locksmith services in Sussex. We have a large and varied base of commercial contract customers and domestic customers in Sussex and offer a 24 hour emergency service if you find yourself locked out or have keys stolen.

Call us 24/7 on 01444 244 344 for the best locksmith services in Sussex. Hi, it's Paul and I started the company in 2003 and we're still going strong so we must be doing something right! There's nothing more satisfying to me than picking a lock open - if you don't include eating cake and drinking espresso, obviously!

When not helping people with their lock problems, I enjoy playing the drums - much to the delight of the neighbours who I see waving their arms in the air clearly having a great time feeling the groove. I'm married to the lovely Ruth, have 2 grown up daughters and 3 grandsons.
Services
We are approved by West Sussex Trading Standards, 'Buy with Confidence' Scheme and Paul is a member of the Guild of Architectural Ironmongers. Our staff are DBS checked to give you complete confidence in our team. Lock Assist was started in 2003 years ago by Paul Harper-Smith who was taken on as an apprentice by his Uncle Colin in 1983.
Lock Assist are Locksmiths based in Haywards Heath and run a 24 hour emergency locksmith service for those times when you need to get into your property if you are locked out. Lock Assist offer non-destructive opening methods (where possible) throughout Sussex. This means if you are locked out of your home or office, we do try to pick open the lock first.
To make the best decision, you need to be able to choose from a range of safes and we have a large selection of Burton and Phoenix safes in stock and ready to go! It's a lot easier to see the safe in the flesh, so to speak, its size and colour and how it operates. Come and have a play and see how you get on.
We have a large a varied base of commercial contract customers and domestic customers and offer a 24 hour emergency service if you find yourself locked out or have keys stolen we cover a wide range of areas and no job is too large or too small. Below you will find all the main towns in Sussex we service.
Reviews (10)
Andy Rome
Andy Rome
Jan 04, 2022
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Positive: Professionalism, Quality, Responsiveness
They gave a good assessment with a clear quotation. They turned up on time, and carried out a good job. They also cleaned up after themselves.
Leela Geary
Leela Geary
Dec 24, 2021
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Positive: Professionalism
Would recommend lock assist. Very fast, friendly & professional service.
Ben Gross
Ben Gross
Dec 16, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Carl was excellent. Arrived in 20 minutes. Very professional, gave honest advice and completed job quickly! Will use again
Paul Davis
Paul Davis
Dec 07, 2021
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These guys are wizards, they can do things with locks that I did not know you could do. Very responsive, professional and knowledgeable.
Che Williams
Che Williams
Sep 04, 2021
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On 2 occasions I have needed help from a locksmith, one was last year on Christmas Eve when our front door lock gave up - Lock Assist came out within the hour, replaced it and also ended up putting a new lock on our garage (lost keys by previous owner) while they were there, for a small extra fee.
Today I needed some parts to assist with closing the back door in our new house.
On both times, Lock Assist have helped immediately without any issue - professional and really helpful.
Will always choose to try them go first over anyone else based on my experiences...thank you!
Richard O'Connor
Richard O'Connor
Sep 02, 2021
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I only discovered Lock Assist today when the barrel of my door broke. They were incredibly helpful and generous with advice talking me through how to remove the barrel myself rather jumping straight to a call out. They were then really impressive in providing a replacement barrel and explaining what had happened. All in all an outstanding customer experience. Thank you.
Darren Cummins
Darren Cummins
Aug 26, 2021
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Positive: Professionalism, Responsiveness
Paul was quick to pick up enquiry, helpful and good humoured. Worked to be available when required and the costs were as discussed as the probable problem spoken through on phone before arriving at home. Courteous and cannot fault the customer service or the end result. Thanks again
David Munns
David Munns
Aug 21, 2021
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We had to change our locks yesterday as keys were stolen and someone from Lock Assist came within 10 minutes of my phone call. The locks were changed for us within a few minutes and the locksmith was very pleasant and polite. We were advised of the costs from the beginning and found it very reasonable. Would definitely use Lock Assist again.
Trudy Williams
Trudy Williams
Aug 16, 2021
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On Saturday morning I turned up at a flat that I rent out to welcome new tenants and discovered I could not get in the front door. With the new tenants arriving imminently I must say I was getting rather stressed. I rang Paul and he was familiar with the block of flats and the locks and he explained to me over the phone how to get around the issue and release the lock. Problem solved! This advice was FREE and i appreciate his knowledge and honesty as I'm sure there would be other locksmiths who would charge for a call out. I would highly recommend Paul.
Stiv Dirb
Stiv Dirb
Jun 20, 2021
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We asked Lock Assist to change the locks and also look into why the doors were not operating smoothly in our new house. They were able to offer appointments the next day and arrived on time. The job took less than an hour and three doors were adjusted to work as they should, with new locks fitted. We were advised that handles and other parts did not need changing as they still had lots of service life left, which was good as we expected to have to pay more to replace handles. The two men who did the work were friendly and professional, wearing uniform and complying with Covid 19 guidelines, so