Richards Alan

Stay well away from this buisness? No help at all with helping with payments on the covid ? Everybody else helped 30 years of loyal service and the guy Allan Richards even told me to shut my mouth. Would never recommend rude with no empathy at all

The most self serving horrible human money hungry Vulture : Rude arrogant and just pure hostile man Gets his staff to remove face book reviews
Had no loyalty to customers of 20+ years ... Nasty piece of work

I needed to clean my office carpet due to end of tenancy requirements. Hired a Rug Doctor from A.C. Richards. I was given very friendly and expert advice and instructions. So many hire companies are not committed to giving clear advice and instructions, they are here. Reasonably priced consumables too. Thank you for delivering a great service for Clitheroe and beyond.

I had an issue with one of the machines so i mentioned this to the owner who happened to answer the phone. The only reason i mentioned it is because i didn't want it happening to another customer and ruining their work. I never asked for a refund and was very polite on the phone. Alan the owner said, don't worry, we will look at it and you can have a discount the next time you hire it or another machine, probably realising i have spent a fortune in there. He called me back saying that he tried to replicate the issue but could not and had a massive air of arrogance about him. I thought nothing about

Extremely helpful. Good customer service. Although they didn’t have the replacement fitting I needed, they made one for me. Can’t get better than that. Thank you. Definitely recommend this supplier, will pass the word around.