We are a local cleaning business based in Hatfield, South Hertfordshire and we are absolutely passionate about customer service. Serving areas including Welwyn Garden City, Hatfield, St Albans and Harpenden our mission is to provide all our customers with a 5* cleaning service. You will be amazed at the quality of our service, our business ethics and the standard of cleaning we provide.
Founded in 2010, we are well established in the local community and some of our original clients and our original cleaners are still with us! As well as the normal room cleaning you would expect, we can also do more specialist jobs such as giving your kitchen a deep clean, do your laundry and ironing, steam cleaning carpets (extra charge), interior windows and more.
Just ask us about any additional requirements. We also understand service means being flexible and maintaining effective communication. You may also notice that we are a company and we are VAT registered. Not a private individual or an agency.
Founded in 2010, we are well established in the local community and some of our original clients and our original cleaners are still with us! As well as the normal room cleaning you would expect, we can also do more specialist jobs such as giving your kitchen a deep clean, do your laundry and ironing, steam cleaning carpets (extra charge), interior windows and more.
Just ask us about any additional requirements. We also understand service means being flexible and maintaining effective communication. You may also notice that we are a company and we are VAT registered. Not a private individual or an agency.
Services
I started the business myself in 2010 by going independent, determined to run my own business to high standards of service for clients and ethics for my team. We are now also trying to take care of the environment through our Eco service too. We are a company not an agency and hence we pay VAT, our staff are all offered employment contracts with good rates of pay, holiday pay and auto enrollment into a pension fund.
For one off (EOT/spring cleans) we charge a fixed fee of 30 for all materials and equipment needed. We offer a regular weekly cleaning or ad-hoc service. Weekly tends to be the same day/time each week. Ad-hoc can be on a regular cycle too, but we will alter the time/day/cleaners to fit around our weekly regular clients.
Done and Dusted are one of Hertfordshire's most trusted and respected cleaning companies. Our top rated cleaning team also offers commercial cleaning services that offer excellent value for money with 100% customer satisfaction. Founded in 2010 and well established in the local community, we have a thorough understanding of what your business needs and wants from a cleaning company.
We hope you find it helpful but if you have any other queries please don't hesitate to get in touch. A useful rule of thumb is number of bedrooms = number of hours per week but this is very much affected by your own cleaning schedule preferences as well as the number of occupants and/or children/cats/dogs and/or any other residents you may have.
We are currently looking for cleaners in St Albans, Welwyn Garden City, Hertford, Hatfield and South Hertfordshire. We may have just the opportunity you are looking for. And if you'd like to do more than cleaning but are nervous about starting your own business we may be able to help! If the answer to all of them is yes then why not consider working in partnership with us rather than going it totally alone?
Reviews (10)
Emma Hopegood Jones
Jan 03, 2022
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We’ve been using Done and dusted for several months. Simona is always helpful and responsive in the office, and when our regular cleaner hasn’t been available always works hard to find a viable alternative. All the cleaners we have had have done a good job, and none have needed anything more than a few clarifications - they just get on with what needs doing and don’t need lots of direction. Some of the cleaners have been nothing short of exceptional, and have really gone the extra mile. All are prompt, professional, friendly and trustworthy. Highly recommended.
Olivia Davies
Dec 04, 2021
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Positive: Professionalism, Quality, Responsiveness
Simona and her team have been excellent and I can recommend them wholeheartedly. They have managed to clean our house around our building work with flexibility and no complaints! Simona is always very quick to respond to any emails and the standard of the work is exemplary. Thank you!
Service: Standard clean
Simona and her team have been excellent and I can recommend them wholeheartedly. They have managed to clean our house around our building work with flexibility and no complaints! Simona is always very quick to respond to any emails and the standard of the work is exemplary. Thank you!
Service: Standard clean
Dawn Royall
Nov 29, 2021
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Positive: Professionalism
Gaby is very efficient and cleans to a very high standard. If there is something that needs cleaning she just gets on and cleans it without being specifically asked. Not the cheapest of cleaning companies but you get what you pay for. Highly recommended.
Service: Standard clean
Gaby is very efficient and cleans to a very high standard. If there is something that needs cleaning she just gets on and cleans it without being specifically asked. Not the cheapest of cleaning companies but you get what you pay for. Highly recommended.
Service: Standard clean
Jenna Salcedo
Sep 25, 2021
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Michelle Jenkins
Sep 22, 2021
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We’ve used Done and Dusted since February 21 and have always been happy!! The ladies work really hard and the manager Simona stays in touch and let’s us know in advance if there will be a different cleaner and has stepped in herself to make sure our clean happens. We have a couple of ladies regularly who are both great (big thanks to Raluca and Mandy!) and if we have a different lady they always do a great job too! We really appreciate the consistency and professionalism Done and Dusted provide and would highly recommend them. 😀
Dale Clutterbuck
Sep 05, 2021
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After trying many cleaning companies over the years we found Done and Dusted and have stuck with them for years now. The cleaners have all been fantastic and generally consistent. Whenever a cleaner is unavailable we're always looked after. For the last 9 months we've had a new cleaner, Christina as we moved and she has been absolutely fabulous, going above and beyond with her cleaning, is always pleasant and very sweet with our daughter.
Gulia Abidova
Aug 23, 2021
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We have been using Alina from Done and Dusted for 3 years now, we moved house last summer and she "came" with us to our new place in a different area. My partner doesn't stop singing praises for the incredible job that Alina does at our house every week. He is a bit of a clean freak, but Alina is meticulous and leaves the entire house shining each time. She also has a warm personality, friendly with our kids, even our dog, who usually hates people with hoovers, likes her and won't leave her side.
Simona has been great finding replacement for when Alina is away, but nobody seems to beat her cleaning
Simona has been great finding replacement for when Alina is away, but nobody seems to beat her cleaning
Aanjla Sengupta
Aug 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Paula is absolutely brilliant. I know my house will be spotless once she has finished with it. Simona is always professional, prompt to respond and accommodating to changes when possible. Would close my eyes and recommend them.
Service: Standard clean
Paula is absolutely brilliant. I know my house will be spotless once she has finished with it. Simona is always professional, prompt to respond and accommodating to changes when possible. Would close my eyes and recommend them.
Service: Standard clean
Helen Coulshed
Aug 17, 2021
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I first used Done and dusted when I was in Welwyn garden city for a moving clean after which we decided to have a regular cleaner. We got to know Alina over these 5 years and she is incredible. She has been an excellent cleaner for each house we have moved to. I can highly recommend her and done and dusted. We have always had an alternative when Alina was on holiday. She is lovely with our children and our in law's dog. Professional, efficient and effective.
Emma Field
Aug 15, 2021
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I can highly recommend this company. I first contacted them for a one-off deep clean, and my husband and I were so impressed with the standard and thoroughness of the clean that when we decided to look for a weekly standard cleaner, we immediately came back to Done and Dusted. Every week we are blown away by how lovely our house looks after their visit. They are warm and kind and take great care to ensure our wishes are carried out. Incredibly good value for money - I cannot recommend them enough.
