Electrical Direct
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Electrical Direct
Speak to our Commercial Account Management team today for product sourcing special delivery requests and more. It's fair to say that your electrical tools aren't just tools of the trade - in many cases they are crucial to the trade, and without them the bulk of your work would be impossible. That's why it's so vital to keep your tools in top working condition.

Everything from sharpening saw blades to cleaning out dust needs to be considered, or you risk tools overheating, blowing a fuse and stopping performing altogether. We show you how to maintain your electrical tools and keep the work coming in.

Smart Home Week is the perfect opportunity to discuss with clients why upgrading their home or business with a range of smart home appliances will be a great investment and make running any commercial or residential property a much smoother process.We've partnered with smart home brand Nedis to showcase some of their Smart Home products that could be game changers for your next project.
Services
We're on a journey to become the trades' most trusted destination for buying electrical products and associated supplies. Whether you're working on a large project, complete retrofit, or a smaller, urgent repair, we have over 10,000 products in stock to meet the different demands of each job, all with flexible delivery options that work around you.
For next day delivery, you can order up until 9pm online, or until 8pm over the phone, Sunday-Friday. On Saturdays, all orders must be placed by 4pm for delivery on Sunday. All standard deliveries will be made between the times of 8am to 6pm, apart from Sunday deliveries which are made from 9am to 6pm.
Reviews (17)
Hayley Sam
Hayley Sam
Jan 06, 2022
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Absolutely horrendous company!!!
3/4 times they have delivered the wrong item
Collected-Taken the items away and brought the same ones back despite countless phone calls and been given the information for the items needed.. have to stay in all day waiting for a delivery for them to just bring back the same item again and again
refuse to refund refuse to allow to speak to a manager to sort it!!!
Absolute joke do not use them!!!!
Joey Wilson
Joey Wilson
Dec 06, 2021
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Had a problem with my order. contacted them and after a slight hiccup, order put right and sorted. fantastic customer service. Would highly recommend.
Steven Clarke
Steven Clarke
Nov 29, 2021
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Absolutely Fantastic Company. I've used ElectricalDirect a number of times and they've always been great but this week they went above an beyond.
Our latest order was delivered on Tuesday 9/11/21 however the parcel was then stolen from our property by an Amazon Driver. I contacted ElectricalDirect at approximately 6pm on the same evening and their customer service agent was extremely helpful. After explaining the situation they very kindly offered to resend our order out to us and I'm please to say the new order was redelivered at 8:30am the following day..
Great service I for sure will continue
Julie Belton
Julie Belton
Nov 10, 2021
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I ordered 2 tubular heaters (6ft long). They were delivered the next day which was great, but....there was also 1 metal cage for the heaters which I had NOT ordered (?). When I took the plastic wrapping off, I saw on the outside of the box that it said “No Plug”. This was hugely disappointing and highly inconvenient. Also the ends of the two boxes were quite badly damaged and I had to cello tape them up in order to return these items. They were collected the next day and I waited for a full refund. After waiting for 2 weeks I had a partial refund. I rang and asked when would I get the rest
Martin Challis
Martin Challis
Aug 10, 2021
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Site easy to navigate, great selection of products, super fast delivery and they sealed the deal with the wine gums. Will definitely use again, highly recommend.
Carl Robson
Carl Robson
Aug 09, 2021
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Ordered over the weekend Saturday and Sunday delivered today outstanding Service.
Charles Hardaker
Charles Hardaker
May 21, 2021
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Terrible delivery service 3 times next day delivery Three times not turned up. Closed my account and will never use or recommend these again!!!
Clark Stevenson
Clark Stevenson
Apr 23, 2021
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Just been let down for cable and now it's not going to be back I stock so I can have a different cable at my extra expence Lady on the phone yesterday told me stock was coming in and would be dispatched next day obviously lied to my face Happy to take my money and was told everything in stock Be careful when ordering boys
Tom Parker
Tom Parker
Mar 15, 2021
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Good company and good customer service team to buy from however very pricey on items in comparison to proper wholesalers, the issue I find is they stock various manufactures of lighting but it’s all the same so someone within doesn’t understand the electrical industry and they will never move forward ! All in all I would deal with the company a lot more if prices were more competitive and they had a better range of various product instead of the same stuff at alternate prices
Sharon Cheal
Sharon Cheal
Feb 09, 2021
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Fantastic service, ordered easily, arrived
on time and very pleased with my lights.
Will definitely be using this company again.
oh and thanks for the Kik kat.
N. P.
N. P.
Jan 16, 2021
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Complete waste of time!
Ordered two cables 50m each of ct100 and a 3core earth 1.5mm on 18th Sept
I received some heavy cable weighing 14 kg which was labelled 2core earth but also was around 10mm thick each core and 25m length.
I received a ct100 equivalent, not a ct100, but the shield was a different colour to the picture on the website and seemed less quality.
Had to make numerous phone calls to sort out the wrong cable sent to me.
The cheap CT100 was returned for a refund which after 2 weeks got a email with a credit note. Today I now just received a email to say the credit note is cancelled
Alan Bailey
Alan Bailey
Jan 02, 2021
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Ordered some steel conduit, price was also the cheapest when searching online. Order was despatched and received in less that 24hrs! Expecting delivery several days later. Definitely use again.
Lee Wilde
Lee Wilde
Oct 16, 2020
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Been sent the wrong product then in ordered ! 4 days later they still can work out if its correct or not ..... shocking
Dee
Dee
Aug 08, 2020
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First rate service. Parts ordered yesterday afternoon and delivered by lunch time today with DPD. Much appreciated.
Emma Bishop
Emma Bishop
Jun 08, 2020
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Wonderful service, speedy delivery! I ordered 4 bulkhead lights, one was damaged. I emailed Electrical Direct and a replacement light was posted the next day, you can't ask for more than that! Will be ordering from them again soon, very happy customer!
Stephen Clarke
Stephen Clarke
Oct 02, 2019
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Sorry it's the 2nd order I have ordered and it's late very disappointed . I didn't mind the first order been late but I needed this stuff urgently . ordered on monday morning and it's Wednesday evening . dissapointed
Dean Stewart
Dean Stewart
Jul 25, 2019
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Placed my first order with ED very fast delivery and kept informed all the way.