Centrona Gas Services

Exceptional gas boiler services. John and his team are extremely professional and dedicated tradesmen. We have used them twice now and both times we have been so impressed and grateful by their professionalism and attention to detail and customer service. We would highly recommend.

Centrona Gas delivered an exceptional boiler service. Rachel's communication was prompt and efficient, and the engineer was both professional and friendly. Although we encountered a minor issue after the service, they promptly returned the following day and resolved it quickly. I highly recommend their services!

Truly outstanding company!
Truly outstanding company! They make sure to notify me when my boiler service is due, schedule the appointment quickly, and send a text when the engineer is on his way. Punctual as always, and is incredibly friendly and professional. The service certificate arrives almost immediately after the engineer leaves. I’ve had a contract with Centrona for 7 years and the monthly cost of the contract has only increased once in all that time, so it’s easy for budgeting. Highly recommend!

Paul showed a real genuine passion for doing his job and was always on hand to answer questions and settle my nerves. Thank you so much.

I've been using Centrona gas for years and they are excellent, would absolutely recommend. They are reliable, efficient, and really helpful; mostly I've used them for regular services but on a few occasions have had some issues/problems which they've managed to fix quickly and efficiently. Big thanks as well to Paul who is our regular engineer and is a really lovely and helpful man!

Centrona Gas installed our new boiler in 2015 and have been doing an annual boiler service ever since. The boiler is working brilliantly still. They are a really friendly and professional company. We have gotten to know Paul as he does the service each year and he's always on time and does a great job. When the pipes froze a couple of years ago due to very cold weather, Paul was able tp talk me through what to do over the phone shortly after I called in. I cannot recommend them highly enough-honest, high quality local service.

About a month ago we had a problem with the boiler.
We called Centrona Gas for assistance.
Engineer called Paul arrived very promptly, he diagnosed the problem straight away and repaired it quickly. We were very happy with Paul's attitude and the his professionalism.

I have three sevice contracts with Centrona. I've always been happy with the quality of their work and the helpfulness of the engineers. This morning I phoned them with an emergency. John managed to fit in a visit and was able to sort out the tenant's problem. As they are a small firm appointments for gas safety checks or routine servicing do need to be scheduled a few days in advance but the advantage of using a smaller company is that the enigneer takes full responsibilty for each job. Centrona also fitted new boilers in two properties which was done quickly and efficiently.

After talking to a nice gentleman on the phone, I mistakenly misunderstood that the £96 fee taken up front was for diagnosing and fixing problem if parts were not carried on board.
The problem on my common make Worcester 24Cdi could not be found so it was suggested that an air pressure switch, PCB board and mains harness be replaced at a cost of £315 for parts plus a further £96 labour.

Phoning around a PCB board is £100, mains harness £25 and air pressure switch £15, totalling £140 including next day delivery and VAT.

It was really handy that none of the parts were carried by the fitter

I previously called a plumbing company who charged me £110 and didn't even diagnose the correct problem with my heating system I found this company to be of great service. They are highly capable will certainly use again Thanks