Carpet Matters is a dependable family run business established since 1990, based in East Ham, London E6. We supply most types of flooring from budget up to bespoke carpet, vinyl, wood and luxury vinyl tiles.

We hold 100's of rolls of flooring in stock all reduced in price by up to 50% off, available to buy off the roll and take away today or delivered the following day, with the option of having your flooring professionally fitted by one of our quality fitters.We offer a carpet edging service, turning any off-cuts or remnants into the perfect rug or mat with our in-store whipping service.All enquiries are welcome and you will always be able to speak one of our sales team regarding our products or services.

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Reviews (9)

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Chloe Alanis-Louise Rockall

Dec 17, 2021

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Carpet Matters have done all the flooring in all my rooms (lino and carpet) to such a high standard for a very reasonably price. Service was personal, professional and friendly from the moment we walked into the store to the time the carpet/lino was fitted. They can normally fit the flooring within a couple of days of paying for it, unless they need to order it in and wait a while, but they're always honest and keep communication open. Family and friends have used frequently too since they very first opened and it's always been great.

Susan Faulkner

Dec 13, 2021

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Only wanted my money no customer service at all never had such a BAD experience

Oct 02, 2021

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Poor attitude and service from staff. The shop was empty yet the attitude and energy were really disappointing. I wanted to support a local business and spend money to get 3 rooms done. I had even called before and gone to get a copy of the engineered flooring label from storage so they could see if they could supply it.
The young man seemed to have forgotten and couldn't be bothered to look at the details. Even though he said it was him I had spoken to. I wanted a quality alternative to porcelain tiles and he showed me cheap lino. Please train your staff. I dread to think how many other customers

Denise Spence

Jul 30, 2021

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I had laminate floor fitted by Mike and Andrea today from carpet matters. Workers at the shop were very helpful. Happy with price. Brilliant quality flooring. Fitters were excellent. Strongly recommend

Daya

May 30, 2021

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Lovely people, great service and better price. Very happy with my nedrooms and stairs. Purchased for our house in Plaistow.

Natalie Hazelden

Feb 19, 2021

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Absolutely amazing transformation. Moved into a new home and owners left some nasty carpet behind! We knew we wanted to replace with wood floors, Dave was super helpful in suggesting luxery vinyl tiles for our purposes and we couldn't be happier withe the result!!

Ehtsham Ali

Oct 14, 2020

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Purchased carpet for home renovation which they also installed, visited the shop numerous times whilst making our decision, and each time staff were very helpful willing to share their knowledge. The other big complement I can pay is they give valuable advice even if it means you end up ordering a carpet which overall costs less.
They offer a free measuring service which meant when the carpet was installed there was very little carpet left over.
Managed to get the carpet delivered and installed on time especially with the challenges of the lockdown.
They also make mats and rugs from your carpet

Doug Simmonds

Sep 11, 2020

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Can't rate the place highly enough. Had some leftover carpet that I wanted to make into mats for high traffic areas of my home (it's called carpet whipping apparently!). The helpful chaps at Carpet Matters made the 7 mats in 1 hour while I waited and all at a very very reasonable price. Would not hesitate to recommend this company.

Javad Chohan

Jun 16, 2020

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Great store, I knew what I wanted, shopped around a bit to get an idea of prices. They gave a straight forward price first time which I didn't argue with and concluded the deal. They are a no Mickey mouse place which is a good thing. Others give you a high price for which you have to negotiate and listen to them crying.
Carpet matters is a good store