John Willetts
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John Willetts
We believe that a fireplace is the ultimate focal point, transforming any room of your home. Our experienced staff can guide you through the process of choosing the ideal fireplace to meet your specific requirements. Our range varies from fireplaces at the forefront of contemporary design, to the traditional stove for a country home, we stock fireplaces to suite all styles and budgets.

Our Head Office at Spennymoor, Co. Durham has the largest display of Fireplaces and Stoves in the North East of England and our showroom at Wrekenton, Gateshead also has a comprehensive selection of both fireplaces and Stoves on display. We employ our own teams of HETAS fitters, so why not call into one of our showrooms and book a FREE no obligation estimate to discuss your fireplace requirements with one of our experts.
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John Willetts Fireplaces & Stove Centre is an independently owned family run business established since 1975 with two showrooms, one in Spennymoor Co Durham and the other at Wrekenton in Gateshead. The business has grown from a one-man band working from a garage, growing and developing over the years culminating in to the largest fireplace showroom in the North East of England.
JOHN WILLETTS FIREPLACES AND STOVE CENTRE stock the perfect stoves to fulfil the requirements of the most discerning customers. Our showroom at Spennymoor, Co. Durham has a large area which is solely dedicated to stoves, where you will be spoilt for choice.
Whether you want to restore a period house to its former glory or create an authentic look for a more modern home you will find a fireplace to suit your specific requirements at John Willetts Fireplaces & Stove Centre.
A recent bespoke installation, thank you to our customer for sharing the images with us, they chose to have a false chimney with Riva2 F670 Steel stove in balanced flue, oak beam & rigel micro marble hearth. An amazing transformation, our customer kindly send us images of their whole fireplace journey.
Reviews (13)
Peter & Vivien Dalby
Peter & Vivien Dalby
Jan 03, 2024
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We had a log burning stove installed just before Christmas 2022. The fitters worked hard and efficiently. Clearing the rubble as they continued to knock out the old fire place and gas fire. Both days they turned up at the time they said they would. The final finish to the plastering was good and now it is painted one has to look hard for the join.
Thanks and would recommend to others
Karen Bulmer
Karen Bulmer
Oct 24, 2023
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Excellent service advice good, very helpful
John Redden
John Redden
Sep 01, 2023
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Have used this place for over 41 years, bought all my fire's and have been satisfied with them ,also bought my gas boiler's from them
M. H.
M. H.
Aug 23, 2021
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For the last two days we have had an electric fire fitted by the very experienced fitters from John Wlletts of Spennymoor …..two great gentlemen who were so helpful ….we couldn’t be more pleased with the end result…..thank you
Keith Kay
Keith Kay
Dec 27, 2020
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Huge range of fires - gas, high tech electric & multi fuel - plus fire surrounds. Prices seem fairly standard for the area but staff are very helpful, pleasant and not intrusive or pushy.
Jean Fletcher
Jean Fletcher
Nov 01, 2020
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Had an old stone fireplace removed and inset stove and pine surround installed in 2011 which I was absolutely delighted with. Earlier this year I had a problem with smoke coming back into my room so got the chimney checked out as I noticed jackdaws going into the chimney pot and thought that a nest had been built and thus stopping the smoke from exiting. Further investigation revealed that the chimney serving my stove had been capped off and that smoke had been egressing through damaged brickwork into the neighbouring chimney which served an old bedroom fire, long out of use. There was now a nest
Simon Wilkinson
Simon Wilkinson
Oct 19, 2019
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I would just like to thank Ann and her team for fitting our fireplace. The whole experience from the initial design, to the final installation has been faultless. I would not hesitate in recommending Willets to anyone who is wanting a fireplace.
David Nattrass
David Nattrass
Aug 30, 2019
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Fantastic range of fires. Very helpful staff. If your after a fire and surround then go have a look.
Nick Stott
Nick Stott
Nov 20, 2017
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Unhelpful.
We needed a spare part but John Willetts were unhelpful and refused to supply it in case they ordered the wrong thing.
I won’t be buying anything from them again if this is a sign of their customer service.
Andrew Harland
Andrew Harland
Jan 08, 2017
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The staff were very rude and ignored us. When we asked for help in choosing a suitable fire the woman who couldn't be bothered stepping from behind her counter barked "they are all over just choose one". Needless to say we promptly left the store and spent our £600 elsewhere.
Kathy James
Kathy James
Sep 18, 2016
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We recently had one of their special offer stove packages fitted, the service that I received was fantastic. The norvik stove that they installed looks beautiful, the fitters did a great job and were very polite. I will be recommending John Willetts Fireplaces to all my friends.
Eileen Clayton
Eileen Clayton
Aug 18, 2016
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From entering the showroom to completion of work we received first class service all the way. Nothing was too much trouble and they went above and beyond everything I expected. The new fireplace looks amazing, Thank you John Willetts and company!
John Turnbull
John Turnbull
Aug 01, 2015
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Wanted to buy a gas fire and surround, walked into the John Willetts showroom which at the far end had a counter with 4 to 5 ladies behind, all looked up at us then looked down and continued with their work.
Wandered around looking at the products thinking that we would be approached with an offer of help, sadly nobody bothered themselves about us. The main showroom has a number of rooms running off it so decided to explore, still nobody sought us out, you have to walk past the counter to reach these rooms.
Back into the main showroom and again looked at the products on show, still non of the