TheFirePlace is the largest retailer and trade supplier of luxury and bespoke designed fires and fireplaces in the North East of England. Within our premier showrooms in Stockton, and Durham, we have over 300 displays covering an extensive range of gas fires, electric fires, wood fireplaces, marble fireplaces and limestone fireplaces.
Also including multi-fuel stoves, wood burning stoves, traditional fireplaces and hole in the wall fires. We supply and install quality fireplaces throughout the country including Stockton, Middlesborough, Sunderland, Newcastle, Durham and Darlington. Our team of experienced installers are registered with Gas Safe & Hetas, the governing bodies for gas and solid fuel installers.
Also including multi-fuel stoves, wood burning stoves, traditional fireplaces and hole in the wall fires. We supply and install quality fireplaces throughout the country including Stockton, Middlesborough, Sunderland, Newcastle, Durham and Darlington. Our team of experienced installers are registered with Gas Safe & Hetas, the governing bodies for gas and solid fuel installers.
Services
We survey all parts of the project to ensure the design suits the location. From this we can recommend the most suitable scale and material. We can advise about construction if necessary and we work closely with our clients or their designers to achieve the desired look. Our team of experienced installers are registered with GAS SAFE & HETAS who are the governing bodies for gas and solid fuel installers.
Reviews (9)
Neil Taylor
Jul 01, 2021
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Really disappointing experience and dragging on far to long.
Fire was installed on 23rd April and I’ve been chasing for weeks for them to come and finish the job. When you spend the sort of money we did you expect a much better service than we are getting.
We were even without a TV in the front room for three weeks waiting for them to come back and fit it, which I had to chase up to get done.
Finally I was told on Monday just gone (when I again chased up) that the marble was in the shop (why they didn’t bother to get in touch to tell me this and arrange fitting I don’t know) I was told
Fire was installed on 23rd April and I’ve been chasing for weeks for them to come and finish the job. When you spend the sort of money we did you expect a much better service than we are getting.
We were even without a TV in the front room for three weeks waiting for them to come back and fit it, which I had to chase up to get done.
Finally I was told on Monday just gone (when I again chased up) that the marble was in the shop (why they didn’t bother to get in touch to tell me this and arrange fitting I don’t know) I was told
Mandy
May 28, 2021
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Jean & Den Carr
May 26, 2021
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Peter Hill
Oct 04, 2019
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Just had the old gas fire in my house replaced with an electric one by the lads from Durham. Got sound, sensible advice beforehand in the showroom from Dan. The fitters, Andrew & John, had the job done in 90 minutes flat, removing the old fire, capping the gas supply, restoring the external brickwork where the old flue was, and installing the new fire. It looks great. Good service & reasonable prices. Very happy to recommend. Thank you !
Nic Shaw
Aug 26, 2018
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I contacted the fireplace Durham as I was interested in changing my fireplace and surround. A representative, Dan, arranged to visit me very quickly. He was professional, friendly and extremely helpful. I decided upon my fireplace, however, I was unsure at first on the colour as I wanted a cast iron black fire and surround and was worried it would be too dark for my room. Dan, with his experience and knowledge reassured me. It was fitted as planned and I am absolutely thrilled with the outcome. The fireplace was fitted professionally with no mess or inconvenience and has completely changed my room
Julie Thompson
Aug 15, 2018
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I had a Gazco Riva2 750 fire and surround fitted several weeks ago. From the very start, the staff in the showroom were very helpful and informative which allowed me to make my decision with confidence. The fitters were excellent and did their best to make as little mess as possible. Overall, I am delighted with the outcome.
Mark Dardis
Dec 06, 2017
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The Fire Place in Durham have recently removed my back boiler and chimney liner and installed a GAZCO gas fire which looks fantastic. The customer service and installation of the fire was excellent. The fitters arrived on time and installed the fire with no mess and shown me how to use the new fire. I would highly recommend The Fire Place and use them again.
Terry
Sep 23, 2017
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This Shower fitted my fire 4 year ago. they damaged roof tiles and kept it quiet, I know it was these as I recently had the roof checked. They left an awful mess all over my bricks that took me 2 hours to scrape off. they walked away leaving 1/4" gap in the closing off plate, this caused soot and debris to disperse all over my living room. I was only able to put up 1 star. I wasn't able to award them what they deserve 0. ZERO Stars. AVOID THESE LIkE THE PLAGUE. Never again.
Same owners ?
Same name ?
same workforce ?
show me proof !!
the blokes who turned up at mine were simply cowboys.
Same owners ?
Same name ?
same workforce ?
show me proof !!
the blokes who turned up at mine were simply cowboys.
Patrick Masheder
Nov 23, 2016
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Wow. Our fire is awesome. We just bought a gas stove and our friends say it looks so good it should be in a magazine. The shop staff were so helpful and patient - even ordering special parts for us. Nothing was too much trouble. The fitting team were brilliant. We couldn’t believe they got it in without any mess or redecorating. Would highly recommend.
