We are MKM, a builders' merchant with a different approach to business, founded in Hull where our first branch was opened in 1995 and where our Central Support office is based. We have naturally expanded to bring our excellent service to more and more customers with over 80 branches nationwide covering more than 20 counties in England and multiple branches in Scotland.

Each of our branches utilise the local knowledge and expertise of their outstanding staff to provide great service to every customer and build those relationships which give them a true understanding of individual customer needs. Thanks to our customers, we've grown at an incredible rate to become the UK's largest independent builders' merchant, with plans for many more branches across the country.

MKM is built on the concept that skilled, local people who understand the needs of local customers should serve the local trade. We pride ourselves on our customer service and believe that it is our employees who really set us apart from the competition.

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Opening an account with MKM offers a flexible business arrangement for customers whether you're a multi-million-pound contractor or a white van man running smaller jobs, or somewhere in between. Once your account is open, we aim to be a 'one stop shop' for all your building, timber, plumbing, kitchens, bathroom and landscaping supplies.

Reviews (18)

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Stephen Massey

Dec 22, 2021

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Very helpful no problem to big or too small will now always now be using you guys and girls 😉 x

David Griffin

Nov 17, 2021

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Well after 15 years with MKM it’s clearly apparent that being a loyal customer simply results in them trying to exploit you. I was prepared to pay a little extra for good service and free delivery etc. I’d noticed the prices creeping up beyond the market norm but being charged £60 for a 3 metre piece of sewer pipe plunged to new depths . Finding… the same item in B&Q for £16 broke the camels back and I complained. The local branch manager fessed up and credited me half the cost still overcharging 100% of course. Other drainage items were also overcharged around

Lainey Mitch

Oct 21, 2021

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Disappointed as despite being in a large warehouse very little on display, no prices which is always suspicious. Small bathroom. Showroom which does look good. Very limited parking too, you drive in through where stock is kept.

Natalie Currie

Sep 30, 2021

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Service was diabolical. Order never turned up on the date that was booked and paid for. They called us last minute to say that the boards I paid for were actually promised to someone else and could not be delivered for another 5 days. We spoke with Marie Claire who’s attitude was ridiculous. She should absolutely not be in a customer service role.… I asked if I could get the first delivery on Tuesday due to us not getting our order on initial date and Marie Claire said that they do not prioritise anyone even though they made the initial mistake in not honouring my order on the Friday

Lynn Hall

Jun 16, 2021

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Fantastic service from Durham store Ordered one day, email back to say delivery would be made on a particular day which it was No delivery charge like other big companies

Neil Dawson

Jun 16, 2021

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Absolute shambles of a company promising stuff the can’t keep there side of the deal waited and waited to be phoned/emailed back got the point of with holding money until it’s sorted Stevie wonder could run it better

Tony Lyons

Apr 30, 2021

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Went to the Oban branch for a small amount of wood. Camie and his colleagues could not have been more helpful. Their customer service could not have been better. And the price was reasonable.

Joanne Corbett

Apr 15, 2021

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Bunch of cowboys placed an order with this mob only for them to take over £1200 and not deliver my order! Would not recommend

Andrew Lambert

Apr 08, 2021

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Avoid this company customer service Is poor. Take your money then you have to chase them about your delivery which will be a week later and then does not turn up like they said. Requested a refund and still awaiting the funds to look for a different supplier

Georgia Teasdale

Mar 26, 2021

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Great customer service, very helpful and friendly! Would definitely recommend!

Esther Alibhai

Feb 16, 2021

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Been in touch with MKM regularly about an item. Told multiple times that the item comes with a sheet. Phone to finally get the order placed. Item doesn't come with a sheet.. I phone to enquire and the response is, they shouldn't have to inform every comstomer that the item doesn't come with one as it's the case from the start of this year. Rediculous. I expect more from this company. I recommend this place to everyone I know.. better think twice next time..

Scott Wilby

Jul 08, 2020

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Great service, everything that I needed was dealt brilliantly by Steven. Brilliant!

Roy Mulvanny

May 05, 2020

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Thank you again for reliable and speedy service and delivery. Highly recommended.

Tommy Masterbuilder Mcmaster

Apr 02, 2018

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Great wee company staff excellent very helpful and polite ol so happy smiling faces,,prices are hard to beat,overall I wouldn't go any were else

William Galloway

Feb 14, 2018

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Great place and great staff especially the wee cheery face of Colin the builder who’s there every day

Kaye Newsome

Feb 11, 2018

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Brilliant service every time. We also bought our kitchen from the home improvement centre as they beat every other price and it’s stunning. 👍👍

Allan Beattie

Jun 22, 2016

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Great staff every one is very helpful and patient even when you really dont know what your looking for

Jim Marshall

Sep 07, 2014

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Wishing you continued success, I sure was delighted with the great prices and service for all my fencing and landscape timbers ... quality timbers,ironmongery and prompt personal service from your fab team.

MKM Building Supplies