Tubs Direct
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Tubs Direct
Whether you're looking for a hot tub, swim spa, or sauna, we have finance options available to suit your budget. Take a read of some of our guides to help steer you in the right direction, and make a decision that will suit you and your needs. The essential items you need for hot tub maintenance Hot tub maintenance is necessary for boosting the longevity of your hot tub and.

We're committed to supporting our local community, which is why we're immensely proud to announce our partnership with Bury Hospice. For over 30 years Bury Hospice has been supporting local people and their families, providing them the best possible quality of life when it matters the most by offering critical specialist care. It costs 2.9 million to run Bury Hospice, of which 2.4 million comes through community support, so every single donation to this vital cause makes a huge difference.
Services
Based at Wash Lane in Bury, Tubs Direct Ltd have the perfect solution for those wishing to make the most of the addition of a hot tub or spa in their garden. Our brand new business brings all that is best in the latest hot tubs, together with our customer service, which is second to none.
At Tubs Direct, we offer a premium range of luxury hot tubs for sale designed to provide the ultimate spa experience. Our advanced hot tubs are made from special materials and feature many advanced systems, including controls by Gecko and Balboa and technology that is certain to boost hydrotherapeutic benefits.
Hot tubs are generally the go to option when it comes to investing in the ultimate spa experience from the comfort of your own home. The natural healing benefits of hot water and spa therapy is said to relieve muscular tension and deliver a number of hydrotherapeutic benefits. The main difference between a hot tub and a swim spa is that a swim spa is bigger than a hot tub (up to three times the size in some cases).
Browse our wide range of hot tub accessories, including hot tub chemicals, filters, fragrances, steps, fun accessories, spare parts and more. Please note: when viewing any of the below ranges you will be transferred to our sister site to purchase. We have everything you need to keep your hot tub water clean, pristine and crystal clear for a more hygienic tob tub environment.
Our hot tub fragrances and crystals create the ultimate relaxing experience as well as nursing common aches and pain. We offer a range of indulgent and sensual aromas, including natural minerals, herbs and botanicals that leave the skin soft, supple and glowing. We offer a wide range of hot tub fragrances and aromas to enhance your hot tub experience.
Reviews (17)
Nick Fielding
Nick Fielding
Dec 21, 2021
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Absolutely shocking experience from day one with so called company. Avoid at all costs. Go a few mile up the road and pay a bit more for the service you deserve.
Had my tub serviced and it not worked since and now they want £80 Call out charge to put right whatever they have broke. Had it serviced whilst in warranty but never got to use the tub for a fortnight. Came to use it and it won't heat up. Now seeking legal advice
Julia Willsmer
Julia Willsmer
Dec 15, 2021
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Excellent communication and service. We had to wait quite a while for our hot tub ( not their fault just too much demand!) but they kept us informed of progress.
Once the tub arrived delivery and installation went really well and the aftercare service was really great.
I would highly recommend them
Mike Old
Mike Old
Nov 27, 2021
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Just had our first year service with Tubs Direct. Darren the service engineer has been excellent. His attention to detail and overall attitude was a credit to the company. Gave us some excellent advice and tips going forward to get the best out of the hot tub. Would definitely recommend to others.
Philip Gibbs
Philip Gibbs
Nov 27, 2021
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Really positive experience and the epitome of fantastic customer service.
It is not always perfect sales experiences that define great customer service but how problems are dealt with when they do arise.
We ordered a BeWell Spa on a special order and were given a lead time of 26 weeks.
This did slip back a couple of months but this was beyond the control Tubs Direct - they are in the hands of the supplier or importer. Having read some of the other feedback comments around communication I can honestly say that this was not my experience. The negative feedback has clearly been taken on board and
Trevor Green
Trevor Green
Oct 16, 2021
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Just had our hot tub under a month now and we are thrilled to bits with it, the quality and standard are fantastic value for money.
We found the team at Bury are very friendly, helpful and knowledgeable along with an excellent delivery and installation team.
Would definitely recommend Tubs Direct if you are looking to buy a hot tub.
Julianne Templin
Julianne Templin
Oct 13, 2021
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Took delivery of hot tub yesterday and can honestly say that from start to finish the service has been exceptional. My initial visit to the showroom was brief as I just wanted to have a quick look and was not ready to make a purchase but Melissa was very welcoming and informative and honestly answered some questions I had and clearly explained the… purchasing journey once we were ready. I then returned to place an order after researching online and deciding that the Kenya hot tub would be suitable for us. Alas it was not to be as the option we wanted was no longer available but the salesman
Lily Moore
Lily Moore
Sep 29, 2021
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We had our Bewell Fiji Elite Hot Tub delivered and fitted yesterday and we are over the moon with this tub. The customer service we have experienced has been fantastic and we would highly recommend this company. Excellent communication from start to finish. Thank you to Rob and Melissa and all the team at Tubs Direct
Daren Moore
Daren Moore
Sep 28, 2021
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We went with this company due to having had issues with a different hot tub company. We were a little hesitant having read some negative reviews but we needn’t have been. We ordered the BeWell Fiji elite tub and it was delivered and installed without any issue within 5 weeks ( we could have had it sooner but we wanted a delivery date that suited us.) The service has been fantastic. Kept up to date with stuff along the way. Delivery was bang on time on the day arranged. The lads who installed for us were excellent and patient considering the crane we arranged ourselves was late turning up.
The
Gillian Atkinson
Gillian Atkinson
Sep 23, 2021
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It was a swift and helpful experience of installing the hot tub. We walked in on a Sunday just to browse, but was very satisfied with all the information that Viny patiently explained, and so we made the purchase. There was a problem with the best location for the tub, by email, photos, and phone discussion with Mandy, Melissa and Viny dilemmas were satisfactorily worked through. When the hot tub arrived, there was a difficulty, which felt to need expert advise. Melissa swiftly arranged for their technical engineer to attend, he was very helpful. Many thanks for making the purchase and set up an
Sarah Barnett
Sarah Barnett
Aug 18, 2021
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The Tubs-Direct team were great. Melissa was on it with everything and made sure we got our tub quickly and easily. They were always on hand to help and advise.
We recently had a tragedy in the family and wanted to get something to cheer us up a little bit. The TD guys were sympathetic, understanding and patient. Other companies could’ve taken advantage. These guys made us feel welcome and we trusted them. Thumbs up all round.
Micheal Malone
Micheal Malone
Aug 12, 2021
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Great company. Took delivery of my hot tub today and I am very happy with the results. The men who delivered it were really helpful and explained how to use the tub and manage the chemicals. The sales staff were also very good as they were always there to answer any questions I had throughout the process. I would definitely recommend this place.
Tina Fogg
Tina Fogg
Jul 31, 2021
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We had a good experience with very little to complain about. The hot tub arrived within good time, the delivery was on time and was fairly easy. We had taken the time to ensure the ground and electrics were 100% which made things easier. Once the hot tub had been connected we were talked through the filling and preparation process (we obviously didn't expect the guys to fill it as this takes a few hours). There was slight damage to a screw cover panel which we are still awaiting replacement for but it is so small I'm not kicking up a fuss. Once up and running I had a few questions as I am a new
Julie Melling
Julie Melling
Apr 10, 2021
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I would highly recommend tubs direct I was given all I wanted to know about everything on a hot tub before I purchased and iv had no regrets I love it and the service and customer care is first class nothing is to much trouble to answer and put your mind at ease with anything to do with my hot tub the delivery was first class to the set up and talking me through everything I needed to know top men they was and they are just as important as sales anyone thinking about a hot tub book a appointment and see it for yourself Julie Melling
Kelly-Ann Bowe
Kelly-Ann Bowe
Oct 06, 2020
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Avoid! booked a tub in May asked to wait 6wks said not a problem. 8wks passed and no contact we phoned on Monday to be told tub due in following day and we would get a call in a few days. Friday came and no call, phoned them ourselves to be told tub on the way, told them not possible as we were at work and had to dismantle the neighbours… gate/fence for access. Rearranged for the following Friday, took the day off work and dismantled gate/fence, late afternoon and no tub. Contact them to be told they have lost our tub! they would have to reorder and it would be 20 wks! unless we want a white
Joann Webb
Joann Webb
Jan 20, 2020
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Really smooth process from buying to delivery of our new hot tub. As it is our first one obviously we had lots of questions about maintenance, cleaning and every day management Vinnie was able to answer all of these and more. The hot tub itself is great with all the features needed powerful jets, lighting and good sound quality from the speakers. we will definately be using the team at tubs direct to service it yearly and would certainly recommend the company to all. thank you 😀😀
Lee Manc
Lee Manc
Jun 16, 2018
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We recently purchased our first hot tub from the Tubs Direct showroom, we were very satisfied with the service and installation of the tub. I'd recommend them to anyone!! If you're thinking about getting a hot tub, be sure go down and speak with Ronnie first!!" very helpful, honest and friendly service!
Rick Buckley
Rick Buckley
Feb 27, 2016
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I popped in to have a look as its next to castlecroft camping. Nice products and low prices, & the gentleman I spoke to was very nice. But unfortunately, ive still got to save up!