Established over 40 years ago Hewer Facilities Management has evolved into one of the regions leading Building Services, Installation and Maintenance providers, employing over 100 staff, and our reputation for quality is the foundation of our company today. This reputation has been formally recognised and Hewer FM is a Quality Assured ISO 9001 company with a bespoke documented and audited system of working procedures.
Our principal areas of business are Mechanical and Electrical Services, Plumbing, Heating and Renewable Energy and we provide the following services in relation to these areas of business: Design, Installation Servicing, Repair and Maintenance. Our engineers are directly employed and fully qualified within their field of work, for example they are Gas Safe, NICEIC, HETAS or MCS accredited.
Our principal areas of business are Mechanical and Electrical Services, Plumbing, Heating and Renewable Energy and we provide the following services in relation to these areas of business: Design, Installation Servicing, Repair and Maintenance. Our engineers are directly employed and fully qualified within their field of work, for example they are Gas Safe, NICEIC, HETAS or MCS accredited.
Services
Domestic heating and plumbing are the foundations on which Hewer Facilities Management Ltd was build and today is still the core of our company. We successfully work in both the domestic and commercial sectors, ranging from the domestic home to large commercial units and NHS trusts. Our excellent Failsafe policies deliver peace of mind to homeowners and landlords all over the South West.
We have been working in Social Housing for nearly 30 years and as a result have the experience and knowledge required to deliver a next level of service not only to our clients but our client's residents. Our client's needs are always put first, allowing them to have complete peace of mind, knowing that their residents are getting the best possible service available.
Our installation and system design department boasts over 50 years of experience working with private home owners, landlords and social housing providers. Our dedicated installation team can ensure that your heating system is installed or replaced quickly and efficiently, leaving you with minimal inconvenience without compromising the high standards that we set ourselves.
Our commercial department specialise in the installation, service and maintenance of boilers from 70kw upwards. We work with a number of social housing providers, private facilities and major blue chip companies. We have over 15 years of experience working closely with social housing providers in order to provide a professional 24 hour, 365 day breakdown service that can be trusted.
Reviews (10)
Steve Wood
Jul 21, 2021
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Positive: Professionalism, Punctuality
Hewer engineers are carrying out an upgrade job for Housing&care21 in Hatherley, Cheltenham. These engineers are well turned out, vans are clean and workmanship is top notch. As a resident on this site I'm pleased Hewer are the contractors. Keep up the splendid work.
Service: Heating system installation
Hewer engineers are carrying out an upgrade job for Housing&care21 in Hatherley, Cheltenham. These engineers are well turned out, vans are clean and workmanship is top notch. As a resident on this site I'm pleased Hewer are the contractors. Keep up the splendid work.
Service: Heating system installation
Mark Havers
May 07, 2021
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Paul Burnard
May 04, 2021
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We were unfortunate to contact covid earlier this year. The boiler broke down and we received no help until we were clear of covid. No heating no hot water for nearly 2 weeks! Finally fixed the boiler only for the Same problem to arise a few months later. They patched it up promised it would last until they could fit the new part. It didn't hence this. They stipulate that any emergency call will be actioned within 24 hours!!?? So far it's been 30 hours 20 minutes and they refuse to attend! Bunch of cowboys!! Watchdog worthy!!!
Chris Kent
Apr 26, 2021
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Placed an emergency 24h call as our boiler had failed with no heating or hot water. An generic mobile number called me while I was on a Video Conference for work. I called it back within 10min and Hewer answered, apparently it was the Engineer calling while I was on a work call however, the mobile number was a generic call routing number. I called back within 10 min of the missed call, I was transferred and on hold for 10 min and the call was dropped their end. I called back and it was constantly unavailable. When i did get through they said oh well, can't get there until tomorrow now. ITS ONLY
Paul Shave
Dec 10, 2020
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Numerous visits to repair my hot water over the last year. They actually haven't changed a single part yet and it still isn't working. I googled the issue today and found it is a common fault with the heating programmer. Found it in 1 minute. Have emailed the firm and their ceo today but nobody has bothered to respond. I would not recommend this company.
Malcolm Ashdown
Oct 07, 2020
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Ivan Stinchcombe
Sep 22, 2020
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Paul Nash Luvablepaul
Aug 04, 2020
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Lettie R.
Jul 29, 2020
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Positive: Professionalism
We needed a boiler replacement, Hewer were a little bit more expensive than online quotes but we chose local and established. Their electrician came the day before and recommended that we upgrade to a Hive system (which is excellent) The two plumbers also did a good job, no mess, no fuss, professional and polite.
We needed a boiler replacement, Hewer were a little bit more expensive than online quotes but we chose local and established. Their electrician came the day before and recommended that we upgrade to a Hive system (which is excellent) The two plumbers also did a good job, no mess, no fuss, professional and polite.
Gill Banks
Sep 28, 2017
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We used this firm because it was recommended by the local radiator company. What a mistake and how I wish we had read the Google reviews first! The first problem was not theirs; the radiators were not available when promised and this required communication between Hewers, the company and ourselves. This was important as we had a long standing booking with a decorator. Multiple telephone messages were ignored. It seems that the work has to be done at Hewers' convenience and that of the customer is not important. (Reading other reviews, this is a recurrent theme). Finally there was the bill! A verbal
