At CTG windows, our dream is to ensure that all the homes in our area are fitted with energy-efficient, stylish and secure windows. There's no need to put up with that draughty front door or those condensation-covered windows when we're just around the corner with our modern home improvement solutions.
All our products are put through rigorous testing in our factory in Clevedon to ensure that our windows, doors and conservatories will stand up to decades of Cornish wind, sun and rain without degrading. We love being a local service, as it means we are constantly tapped into the needs of our customers and are able to provide support at a moment's notice.
We know getting home improvements can be a stressful time, but we aim to make our presence as respectful, professional and unobtrusive as possible. Carry on with your day-to-day, safe in the knowledge that we send our best people to expertly install your products - whether it's a new bow window or a conservatory upgrade - so they'll last for years to come.
All our products are put through rigorous testing in our factory in Clevedon to ensure that our windows, doors and conservatories will stand up to decades of Cornish wind, sun and rain without degrading. We love being a local service, as it means we are constantly tapped into the needs of our customers and are able to provide support at a moment's notice.
We know getting home improvements can be a stressful time, but we aim to make our presence as respectful, professional and unobtrusive as possible. Carry on with your day-to-day, safe in the knowledge that we send our best people to expertly install your products - whether it's a new bow window or a conservatory upgrade - so they'll last for years to come.
Services
Many people have a specific idea of what they would like when it comes to choosing new windows for their home. However, our many years of experience in the business has taught us that often, a bit of inspiration can trigger a change of heart. When designing our brochures, we wanted to help you to envision how different options would fit the style of your home and help you choose the elements you like best.
If you're considering changes to your home, or perhaps you know what you're looking for but you have some questions you need answering beforehand, our expert team are on hand to help. One of our specialist sales consultants will be more than happy to offer comprehensive knowledge about the products that best suit your needs, whether it's regarding materials, security or finishes and aesthetics.
Our discerning customers are making style statements to create high quality, woodgrain finish that won't ever need re-painting. We offer a variety of standard woodgrain colours: mahogany, golden oak and cherrywood. You can even specify white on the inside and colour on the outside to make it easier to match your interior dcor and give a brighter appearance inside your home.
All our products are manufactured to the highest quality, as we're passionate about ensuring your home improvements will last for years and years after installation. Everything we sell here at Britannia comes with a comprehensive insurance-backed guarantee to give our customers the peace of mind they deserve.
Home improvement is a long-term investment that has the potential to be the gift that keeps on giving. From adding value to your home and reducing your energy bills to seeing a return on investment when you come to sell your house; home improvement is incredibly satisfying. We understand it can be challenging to pay for new doors, a conservatory or windows outright, but we believe that cost shouldn't be a barrier to entry.
Reviews (10)
Gary Taberer
Nov 27, 2021
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I am a house builder and used CTG for the supply of the windows starting in 2020. I have faulty doors that were put in over a year ago and still have not been fixed. the last order I placed was for two houses in May this year and both have yet to be completed with missing glass and missing trims. I have lost count of the number of times I have tried to get these matters resolved.
my experience with this company has been one of the most nightmarish of my business life. the service from this company has bee truly awful including unanswered phone calls, missed appointments, broken promises, complete
my experience with this company has been one of the most nightmarish of my business life. the service from this company has bee truly awful including unanswered phone calls, missed appointments, broken promises, complete
Angela Ellis
Nov 20, 2021
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I have given this rating purely for the fantastic installers Scott & Mark who worked so hard on installing our windows & facias over 3 days. They were punctual, polite & a pleasure to have working at our property. They are an absolute credit to CTG! As for the service we received from CTG itself their customer service is absolutely diabolical & I would not recommend them to anyone!!! We paid our deposit in April after Graham had come out to give us a quote he said that they would install the windows & facias in 4-6 weeks but as time went on we were given every excuse under the sun as to why they
Wesley Pellow
Oct 24, 2021
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I'm expanding on my earlier review just so any potential clients of CTG are well aware of how awful their customer service can be. It may not be the case for everyone but it certainly has been for me.
Since I left my initial review 2 months ago, I responded to the message sent from Britannia Windows, which you can see in the comments. Some progress was made, CTG suddenly became more capable at responding to emails and calls.
I requested to no longer deal with the sales-person that has caused so much confusion and was assigned to another who left he company the following week. The third sales
Since I left my initial review 2 months ago, I responded to the message sent from Britannia Windows, which you can see in the comments. Some progress was made, CTG suddenly became more capable at responding to emails and calls.
I requested to no longer deal with the sales-person that has caused so much confusion and was assigned to another who left he company the following week. The third sales
Nathan Hoon
Sep 22, 2021
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Hi all, so I have contacted ctg windows for a quotation on supply and fit doors and windows, again using a local company instead of the big company's, had a quotation,10% paid, 2 weeks later surveyor came for final measurements, 20% paid, now 22 weeks, later still waiting for installation, bearing in mind I should be contacted 7 to 14 days prior to installation, absolutely beyond a joke, no communication absolute shambles, guys if you wont ur windows done within a year then I strongly don't recommend these guys,
Wesley Pellow
Sep 02, 2021
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Wanted to support a local company and tradesmen rather than go with a national company, noting they are still Britannia windows, but wish I never did. My experience with this company is dreadful and I strongly urge people to avoid using this CTG Windows.
I was initially impressed with what they could offer and was given a decent deal, by a very enthusiastic and knowledgeable salesman. Signed the contract, paid my deposit. Queried why after 6 weeks a second sizing hadn't been done, turned out they hadn't processed my order. 3 weeks went by and was called by said salesman to say the windows I ordered
I was initially impressed with what they could offer and was given a decent deal, by a very enthusiastic and knowledgeable salesman. Signed the contract, paid my deposit. Queried why after 6 weeks a second sizing hadn't been done, turned out they hadn't processed my order. 3 weeks went by and was called by said salesman to say the windows I ordered
Louise Moyle
Jul 23, 2021
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Steven Maclaren
Dec 30, 2020
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Maria McGuigan
Jul 26, 2019
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I believe this is the same company as St Ives Windows as they share an address so I am copying my review here for total transparency. Looking at the previous reviews, it may be that CTG has had a change of personnel, as unfortunately our experience does not reflect that of the previous reviewers and we have not encountered any of the staff mentioned. The only person we spoke with was Graham who although initially friendly and helpful, subsequently has not been easy to deal with. IF they are still operating as separate businesses then if you are reading this I suggest you make sure you deal with
Carrie Richards
Oct 28, 2018
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Daphne Charles
May 27, 2018
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Love the new sash windows. Great quality product, looks just like the originals (minus the leaks, and there is no rattling in a high wind). The fitters were superb professionals. CTG had to start a day later than planned due to weather, but put two teams on the project so as to finish on time. Very happy with the company
