Business Dispatch

BDL was formed in 2002 and developed the first logistics software application for logistics industry, which was named as Technical Logistics Software (TLS). Based on success of TLS, BDL has engaged into large scale application development for field service operations. The product was named as Service Management Software (SMS).

BDL provides full life cycle support. Our business and systems analysts will work with you to fully understand the business processes involved and to perform a comprehensive evaluation of your existing systems.

Technical Logistics Software (TLS) is a complete web based software application that supports the entire operational requirements of a technical logistic company. Service Management Software (SMS) is a complete web based Software Solution that supports the enterprise-wide operations involved in a field service based industries.

Service Management Software (SMS) is a fully web based Software Solution which supports the enterprise-wide operations for field service based industries. SMS can simplify processes and information needed by your technicians and staff when they are in the field. SMS can be used by companies which need to manage installations and maintenance of systems or equipment.

Our experienced staff will work closely with you, the client to ensure quantifiable results, and significant returns on investments. BDL's service organisation provides several areas of professional services; all are designed to maximise the profitability and quality of Service Lifecycle Management.