Diamond Isle Appliances
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Diamond Isle Appliances Ltd. is an office-based domestic appliance repair company based and operating exclusively on the Isle of Wight. This family run independent business is dedicated to provide professional sales, repairs and installations of free standing washing machines, tumble dryers, fridge freezers, ovens, hobs, cooker hoods and many more.

The company also provides a Portable Appliance Testing (PAT) service and covers the whole of the Island. The company, Diamond Isle Appliances Ltd. was formed in 2010 by the amalgamation of Electrical and Telecommunication Services Ltd. With the advent of increasing electronics in domestic appliances the company now predominately specialises in the maintaining of electrical appliances, repairs and PAT Testing.

The company continues to provide, when required, ongoing telecommunication support to long established customers such as the Isle of Wight Council and Fire & Rescue Service. Diamond Isle Appliances Ltd. is the official Samsung service agent for the Isle of Wight, ensuring quality repairs for all your Samsung domestic electrical appliances, both in and outside of warranty.
Services
Got an urgent problem? Give us a call day or night, if it's outside of our working hours or no-one is available to take the call, just leave us your name, number and a little bit about your issue, an engineer will give you a call back as soon as possible. If you have a problem with your appliance give us a call we can give advice and assist you over the phone.
Reviews (7)
Pat Brown
Pat Brown
Aug 07, 2021
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I received a replacement oven which needed to be put in place of my old oven. The old oven had to be taken out and disconnected and disposed of and the new complicated - this morning. Aoven had to be fitted into the gap. I only phoned yesterday and the company called to say they would sort it today.. A very efficient job would recommend them .
James Crompton
James Crompton
Jan 01, 2021
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Absolute waste of time never answer the phone or reply to messages came to do a job today on Samsung warranty and I don't know what theve done but they havnt fixed what they where supposed to even tho they told me they where replacing the part and I even confirmed what they where doing. Shambles avoid at all costs!
H. Baker
H. Baker
Aug 30, 2020
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Never turn up when they are booked to do so. I had them for a repair through Argos, they told Argos that they had been to my house and found nothing wrong with my washing machine, ACTUALLY, they NEVER EVEN CAME!!!!!!
Family Sutton
Family Sutton
Jun 07, 2020
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Came the next day, rang in advance and fixed the machine there and then.
Service: Washing machine repair
Joseph Kelman-Martin
Joseph Kelman-Martin
Sep 26, 2019
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Worst company I have ever tried to deal with, nobody ever answers the phone, 3 times they have been out to replace what's apparently broken and still my washer dryer doesnl not work... I dont think they have an actual clue about washing machines 6 months I have been without and still currently trying to get hold of them, they are an embarrassment of a company and should be ashamed.
John Springate
John Springate
Nov 12, 2018
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My experience was that they are difficult to get on the phone, poor at returning messages, don’t keep you adequately informed as to anticipated arrival time in their long ‘time slot’. Then, after a month and a half of delay and prevarification, they turned up with the wrong spare part having failed to check it on receipt from the manufacturer. So no progress whatever nearly 2 months after the fault was first reported. Otherwise a great firm.
Merv Cox
Merv Cox
May 27, 2018
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I had a great service from David the engineer who came a repaired our washing machine. Great service arrived on time . what more can you ask for.