Find local window & door installers, request a quote online and relax knowing you'll get a FENSA certificate when the job's done. Did you know it's your responsibility to register replacement window and door installations with your local council? Have a question about an installation, a FENSA Approved Installer or your FENSA certificate?
You'll likely find the answer in the FENSA Help Centre. Join FENSA and skip the hassle of registering window & door installations with the local council. We'll take care of it and send your customers FENSA certificate too.
You'll likely find the answer in the FENSA Help Centre. Join FENSA and skip the hassle of registering window & door installations with the local council. We'll take care of it and send your customers FENSA certificate too.
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FENSA is a government-authorised scheme that monitors building regulation compliance for replacement windows and doors. Each FENSA Approved Installer, from large national brands to small local companies, is assessed regularly by us to ensure its compliance to building regulations is continually maintained.
Each FENSA Approved Installer, from large national brands to small local companies, is assessed regularly by us to ensure its compliance to building regulations is continually maintained. Find your nearest approved installer today to start your project! FENSA covers the replacement of external windows, doors, roof windows and roof lights in your home, against the relevant Building Regulations.
Harry works for a FENSA Approved installation company. He's on a mission to help professionalise installers and protect homeowners across the UK, so he started this advice column. Discover some of the most popular window styles in the UK and make the right choice when you improve your home. If you're looking for new windows online, choose the style that's right for you and find the best price on the market.
It's a fact: becoming a FENSA Approved Installer helps you win more work, without having to discount your prices. Because by joining FENSA, you prove your professionalism and can reassure customers they'll receive a FENSA certificate when the job's done. Reassuring for them to know, and vital when selling their home.
FENSA Secure Payments is an Escrow service that allows homeowners to pay your FENSA Approved Installer in advance for your window or door installation and place the funds with a trusted third party until your conditions have been met or the job has been completed. It means both homeowners and installers can transact with peace of mind knowing that they are protected.
Reviews (9)
Daniel Omalley
Oct 14, 2021
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Been going on over a year After registering as an installer, paying the registration fee updating the mtc course and sending in my info I have heard nothing back from Fensa. They have taken my money and offered absolutely no service. I would strongly advise any potential installers steer clear of them. Absolute shambles , never get back in touch always you chasing them nowt but a money grabbing con , absolute joke!
Alex Sommer
Aug 07, 2021
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Ann Jones
Jun 13, 2021
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Ann Pask
Apr 21, 2021
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I tried to contact FENSA for help several times in 2020 but despite leaving messages no-one ever called me back. In January 2021 I submitted a complaints form about a double glazing installer we had used in York in September 2020. FENSA did not acknowledge receipt of the complaint which I had sent by recorded delivery. We were assisted by another organisation and hopefully the problems with the double glazing are now resolved. Therefore we withdrew the complaint to FENSA in writing, also sent by recorded delivery, but have received no acknowledgement.
FENSA is a government funded organisation
FENSA is a government funded organisation
Stephen Cookson
Apr 20, 2021
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Neil Cuthbert
Mar 06, 2021
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M. G. M. G.
Feb 15, 2021
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I have to say that my experience greatly differs from those that have had a negative one. I contacted FENSA with my complaint and they organised an inspection of the installation. The installation failed on two aspects of building regulations. The installation company agreed to return to rectify but did not do so by the prescribed date. As a result they were suspended from the FENSA register until they complied by carrying out the required works. Thankfully the works have now been completed.
Cyberk
Dec 15, 2020
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FENSA is an eye wash. They allow cowboys to be approved installers. It has taken 1 year almost to chase FENSA for a response for an installation that was not done properly. I had to really chase them up and warn them that i would escalate this matter to ombudsman and then they responded. Now ever after remedial works the inspector clearly explained when asked it is still not done properly but i will leave it to FENSA to decide. No response after inspection, after 2 weeks when i emailed the answer was Case is closed , if you have any issues contact the contractor who installed. I will escalate the
Paula Robb
Jul 12, 2020
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Disgusted with FENSA requested their offer of inspection due to issues with my installation not being addressed by company promises promises to resolve no action. When told the offered inspection was not possible advised by FENSA to complain and advised of name to quote. The reply from Stephen and rudely no name on second reply was patronising and dismissive and told person names not known?!. FENSA a waste of space.
