Specialists in: Central Heating Boilers Fireplaces Kitchen & Bedroom Installations Plumbing Maintenance. Whether you require a new boiler, central heating system, fireplace, bathroom, kitchen, bedroom or plumbing maintenance work we have an expert team of heating and plumbing engineers ready to help.
Gas Mark 1 are the one-stop shop for all your home-interiors, providing first class installations and top quality customer service. Based out of our Watford showroom, we have been serving the local area for over 20 years and whatever your requirements we can provide high standard cost-effective solutions to suit your needs.
We provide Hassle-free quality installations by our experienced Gas Safe registered engineers. From Underfloor heating to Solar hot water, we are specialists in the installation & upgrading of Central Heating Systems. We offer a complete design, supply and installation package for your perfect fireplace or stove.
Gas Mark 1 are the one-stop shop for all your home-interiors, providing first class installations and top quality customer service. Based out of our Watford showroom, we have been serving the local area for over 20 years and whatever your requirements we can provide high standard cost-effective solutions to suit your needs.
We provide Hassle-free quality installations by our experienced Gas Safe registered engineers. From Underfloor heating to Solar hot water, we are specialists in the installation & upgrading of Central Heating Systems. We offer a complete design, supply and installation package for your perfect fireplace or stove.
Services
Established in 1993, Gas Mark 1 have built up a reputation as one of the leading providers of domestic heating and plumbing services in the local area. Working from our Watford showroom, we continue to be a family-run reliable business with a real emphasis on quality installations, great value for money and a dedication to professional and friendly customer service.
Gas Mark 1's main priority is to ensure that every job is completed with the same level of service and quality. Every member of our friendly and helpful team, from office staff to surveyors and engineers are dedicated to providing you with the highest standard of customer satisfaction. Gas Mark 1 was founded in 1993 by two ex-British Gas engineers and school friends Tony Vico and John Henderson.
Our core services include bathroom, kitchen and bedroom installations as well as repairs and maintenance on all aspects of central heating and plumbing. We have built up our reputation over the past 20 years by providing first class service and carrying out high quality installations and maintenance work.
At Gas Mark 1, we have built up our reputation through the quality of our workmanship and a dedication to professional and friendly customer service. Our main priority is to ensure that every job is completed with the same level of service and quality to provide the highest standard of customer satisfaction.
We offer a complete installation service on boilers, central heating, fireplaces, bathrooms, kitchens, bedrooms and more. Our reputation has been built on our quality installations and quality, reliable engineers, who take real pride in their work. It has been a pleasure dealing with everyone in your firm.
Reviews (11)
Mr. H.
Nov 27, 2023
Report
Expensive 15 minutes
We had our boiler booked in for a service recently. After about 15 minutes the engineer informed me that it would be worth replacing the magni filter - not essential but maybe worth it. - saying that the boiler was fine. He said he was reluctant to take this off to look at (part of the service) in case it broke, pointing out that there were signs of corrosion (not much from what I could tell). It was gone 3pm so maybe this was a factor.
So, the boiler check/service took 15 minutes if I’m generous and include our little chat.
The next day after thinking about the boiler service, I spoke to you on the phone. Looking on line bestheating.com informs that a boiler service should take between 30 minutes and an hour. Previous services we’ve had back this up. If I take my car to a garage to be serviced, I’m offered either a full service or a part service. These are priced accordingly.
Come on Gas Mark 1, maybe time to reflect on your pricing and service – pun intended.
Yours disappointedly,
Mr H
We had our boiler booked in for a service recently. After about 15 minutes the engineer informed me that it would be worth replacing the magni filter - not essential but maybe worth it. - saying that the boiler was fine. He said he was reluctant to take this off to look at (part of the service) in case it broke, pointing out that there were signs of corrosion (not much from what I could tell). It was gone 3pm so maybe this was a factor.
So, the boiler check/service took 15 minutes if I’m generous and include our little chat.
The next day after thinking about the boiler service, I spoke to you on the phone. Looking on line bestheating.com informs that a boiler service should take between 30 minutes and an hour. Previous services we’ve had back this up. If I take my car to a garage to be serviced, I’m offered either a full service or a part service. These are priced accordingly.
Come on Gas Mark 1, maybe time to reflect on your pricing and service – pun intended.
Yours disappointedly,
Mr H
Philip
Nov 14, 2021
Report
I needed a new hob and was limited by size. I called 4 companies and they only wanted to refit the kitchen. Gas Mark1 were excellent from start to finish. They told me exactly what they would do to resolve my needs and the work which was completed yesterday was excellent. The electrician/gas specialist and fitter were top guys.
I paid them and they well deserved the business. My sincere thanks!!
I paid them and they well deserved the business. My sincere thanks!!
Simon Mitchelmore
Oct 31, 2021
Report
Carolyn Bryant
Feb 28, 2021
Report
Joanne Gibbons
Feb 15, 2021
Report
Chris Osborn
Jan 18, 2021
Report
Tom and Tom came and fitted a new water main from one side of my house to the other as main under floor was leaking.
They are both very polite very clean and tidy and left my home as they found it.
Carpets up in bedrooms and put back down no problems.
And work to government guide lines masks ex.
Very happy and would and have recommended to others.
They are both very polite very clean and tidy and left my home as they found it.
Carpets up in bedrooms and put back down no problems.
And work to government guide lines masks ex.
Very happy and would and have recommended to others.
Sahil B.
Jul 02, 2020
Report
Too busy to follow up on enquiries. Had 2 appointments in person, 1 home visit for measurements and despite various follow up calls no interest in providing any sort of customer service or completing a sale in a timely fashion. On the phone heard the owner comment he has 'messed me around' before passing the phone on to another member of staff.
Appreciate the difficult circumstances during COVID but if you are able to do a home visit and have a customer visit then have the decency to follow up. If you're too busy for the custom don't waste people's time. Similar stories from others - clearly the
Appreciate the difficult circumstances during COVID but if you are able to do a home visit and have a customer visit then have the decency to follow up. If you're too busy for the custom don't waste people's time. Similar stories from others - clearly the
Elizabeth Moore
Jun 22, 2020
Report
Katie L.
Dec 25, 2019
Report
Would you please pass on my thanks to everyone who was involved with the job, especially to Barney, whose work has been excellent, no detail was too much for him to take care of, and this thoughtfulness was really appreciated. But the whole team have been a pleasure to work with, and the quality of the workmanship is excellent. Also thank you to John, who solved the mystery boiler issue.
I would be happy to act as a reference to a few prospective customers who may want to talk to a happy customer, having had 2 bathrooms and a kitchen supplied and fitted, I feel I can recommend with confidence
I would be happy to act as a reference to a few prospective customers who may want to talk to a happy customer, having had 2 bathrooms and a kitchen supplied and fitted, I feel I can recommend with confidence
Misc Misc
Oct 16, 2019
Report
GETTING WORSE!
I have been using them for years but since 2018 service and engineers and service seems to be declining.
I have started to get bad and bogus quotes for work and parts that DO NOT need replacing. Seems to be expensive and rushed lately,
so much so I have decided not to use them moving forward for the properties I own.
I asked them to proceed with some work over 1 month ago...turns out they did nothing and now come up with some bogus excuse for the delay.
In addition to this the quote seemed lazy...
My tenants Said "I have a problem with some radiators not getting warm."
Gas
I have been using them for years but since 2018 service and engineers and service seems to be declining.
I have started to get bad and bogus quotes for work and parts that DO NOT need replacing. Seems to be expensive and rushed lately,
so much so I have decided not to use them moving forward for the properties I own.
I asked them to proceed with some work over 1 month ago...turns out they did nothing and now come up with some bogus excuse for the delay.
In addition to this the quote seemed lazy...
My tenants Said "I have a problem with some radiators not getting warm."
Gas
Ginks Man
Jul 27, 2019
Report
Had a shower pump replaced at a reasonable cost. A very professional job by Dean, the engineer and timely after install service by Gas Mark 1. Will definitely use them again
31st May 2019 : Had a thermostatic shower cartridge replaced today. Paul did a fantastic job with his many years of experience coming in to play. I thought it was going to be a tough job taking the square shower knob off, with the right tools he did with ease. Thanks Paul and Gas Mark 1 for the professionalism
31st May 2019 : Had a thermostatic shower cartridge replaced today. Paul did a fantastic job with his many years of experience coming in to play. I thought it was going to be a tough job taking the square shower knob off, with the right tools he did with ease. Thanks Paul and Gas Mark 1 for the professionalism
