Forum Lighting Solutions are designers and distributors of high quality, energy saving light fittings and lamps. We are ISO 9001 and ISO 14001 registered, and a member of the Cascade Holdings Group. Cascade has been trading in the UK for over 60 years, during which time has built a strong reputation as a supplier of highly desirable, decorative lighting to some of the UK's largest retailers.
Based in the North West of England, our 500,000 sq ft premises houses our offices, warehouse facility and 30,000 sq ft showrooms. Forum aim to provide our customers with aesthetically pleasing, low energy lighting solutions with a competitive pricing structure. The Forum in-house design team are constantly developing new and innovative products, with a bias towards LED technology.
High standards of customer service are of utmost importance. This is illustrated through our next day delivery service, industry experienced members of staff and a superb commitment to stock. We strive to maintain these high standards with a focus on providing our customers with a devoted supplier deserving of their trust.
Based in the North West of England, our 500,000 sq ft premises houses our offices, warehouse facility and 30,000 sq ft showrooms. Forum aim to provide our customers with aesthetically pleasing, low energy lighting solutions with a competitive pricing structure. The Forum in-house design team are constantly developing new and innovative products, with a bias towards LED technology.
High standards of customer service are of utmost importance. This is illustrated through our next day delivery service, industry experienced members of staff and a superb commitment to stock. We strive to maintain these high standards with a focus on providing our customers with a devoted supplier deserving of their trust.
Reviews (6)
Ray Mincher
Nov 09, 2020
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Brought 20 Forum Lighting Solutions black chrome GU10 IP65 (FORELA-27467-BC) downlights through my local wholesaler A&G in December 2018, installed under soffits, 18 months later all bezels have extensive pitting and corrosion and flaking / blistered chrome. Spoke to Forum who informed me that they are only guaranteed for 12 months! I would say that amount of corrosion started inside 12 months but there you go. I was informed that these light fittings should not be used outdoors, IP65 not to be used outdoors? I asked if i could purchase replacement bezels but was informed that bezels came with
Richard Anderson
Oct 08, 2020
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Chris Horridge
Jan 29, 2019
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Erik The Bad
Dec 18, 2018
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This company is the worst company I have ever had the misfortune to deal with deal with. They deny the guarantee printed on the product box. Do not respond to emails, no one is ever available to discuss a problem on the telephone, claim to have to have an ISO9001 quality system but will not pass calls through to the quality department, and most telling: Have a company policy, apparently laid down by the managing director, of refusing to give the name of anyone in authority!
Helen Jackson
Jun 21, 2017
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How could anyone think a large glass bowl for a light could be put into an even bigger box with NO packaging to secure it and a bit of bubble wrap then sent for delivery? Received a bashed up box (not even the box it should have been in) containing lots broken glass. Ridiculous and this is their second attempt. This company needs to learn basics. I will not buy from them again nor recommend them unless you're collecting.
Karen Davis
Nov 29, 2015
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We'd purchased a light from one of Forum's suppliers, Victorian Plumbing, and unfortunately there were 3 broken parts. Victorian Plumbing refused to help as we were over their 48 hour return policy and they also stated the manufacturer wouldn't replace these parts ... But one email to Forum Lighting Solutions and within 24 hours we had the three replacement parts!
Victorian Plumbing could do with some customer service lessons from Forum!
Fantastic service and quick turnaround - thank you to Craig and his team.
Victorian Plumbing could do with some customer service lessons from Forum!
Fantastic service and quick turnaround - thank you to Craig and his team.
