M.A. Wash Vac Services

After waiting all afternoon for no delivery!!
WashVac redeemed themselves. They were very good and delivered before 9am the next day. The delivery guys were excellent, friendly, nice manner and the installation and the test of the appliance was very professional.
Thanks
Warren Frankel

We had M A Wash Vac out to repair our 4 year old Siemens dishwasher in September, on 27th December the same fault happened. they arranged for an engineer to come out and whilst his comments were a bit miss leading, the overall service was fantastic. Wes did his best on 30th to try and get the part needed however none of the engineers had it. He had to re order from Siemens and he did try to get it so it could all be sorted by 31st, however he couldn`t manage but the fact he tried and kept me updated showed great service. An engineer came on Tuesday 4th January (first working day after bank holiday

Positive: Professionalism
Just used them to replace an element in my oven. They were reasonably priced & did a very good job. I Would definitely use them again.
Service: Repair cooker / hob / oven

Have too follow rules through management of landlord and every time was told to contact you. I contacted manufacturer but couldn’t come because of COVID-19 for washing machine/ dryer with 3 years guarantee which Landlord had bought from you I had to contact you 11 times and 4 out of the 11 times that the thermostat had gone and was eventually changed. Had more problems. I managed to get through the manufactures came a few weeks ago and helped. Customer service is appalling by not listening and now been barred due to instruction from agent. I have known you for over 10 years I originally gave

Always a Great service whether doing z repair or selling branded goods. They install and take away your white goods.

I have used MA Wash Vac for a number of years and wouldn't go anywhere else for my white goods. Today they delivered a new washing machine after my old one went up in smoke last week. Yet again their service has been second to none, fast, efficient and courteous. I have no hesitation in recommending them to anyone requiring a machine repair or looking to purchase new goods.

My partner and I have used MA Wash Vac a few times now and wouldn't go anywhere else. We've had them repair and replace our washing machine, and most recently they replaced our oven. They're very responsive, helpful and also great value.
And the staff we've met have all been very professional and friendly - even taking time to give our dog some much appreciated attention!

I contacted them 3x weeks ago because my washing machine was beeping with error codes and after cleaning the filters etc, the error was still present. The machine was not getting sufficient water into the wash cycle. MA Wash Vac gave me a prompt appointment and set out their call out charges & total costs upfront.
After coming out on the first visit, the technician observed one of the valves was faulty. An order was placed and a second visit was made in under a week (no extra charges) to fit it.
When I came to use the machine a few days later, the error code started up again. Although some water

Positive: Responsiveness
They came out very quickly to try and fix washer/dryer with an upfront cost. Unfortunately it couldn't be fixed but they gave me a few options to buy and install and then delivered it within a few days. Special thanks to Anay who dealt with me multiple times and was very helpful.
Service: Washer/dryer repair

Had a freezer issue so they sent an engineer. Engineer spent 2mins (which they could've advised I try over the phone instead), still charged for full service fee despite not checking anything thoroughly.
Then requested I pay cash, I assume to avoid VAT as I wasn't given a proper receipt- he said it would be on the system... no email received though.
Not what I call an honest company!!