Advance Appliances
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Advance Appliances
Founded in 2005, the success of the company is based on offering high quality hot water cylinders and electric heating products supported by an excellent service and expert advice. If you are adding showers, changing to mains pressure hot water, using a renewable heat source or adding appliances such as wood burners we can give you the answer.

Most of our products are available within a few days, and they are unique to Advance Appliances. Our heat pump cylinders, pre plumbed unvented and buffer stores are WRAS approved. All products are guaranteed and made here in the UK in an ISO 9001 approved production facility. If they don't do what we say they do we will replace them or refund you.

If you are in doubt about which product suits your needs please call us on 01543 377723 we love to talk to our customers! With storage you can enjoy multi outlet use without someone shouting in the shower when the kitchen tap is turned on. You get fast bath filling and excellent flow rates. You get a back up immersion heater so if the boiler breaks you still have hot water.
Services
Advance Appliances has an excellent reputation for developing innovative thermal store products. The SFUTS Multi Fuel Thermal Store is a major development as it links all fuel types and is pre wired and pre plumbed. In addition, the Electric Thermal Store is very popular for apartments without gas.
A cylinder style stainless steel thermal store with a separate cold section - which can be supplied with an isolation kit and installed without a discharge overflow if preferred. The store is open vented at atmospheric pressure. Mains hot water is via an internal coil and there is no need for relief valves, tun dishes or metal discharge pipes.
The HETAS listed SFUTS pre plumbed pre wired Universal Thermal Store has been designed to link a number of heat sources including gas or oil boilers, wood burners, and solar thermal or PV as well as electric and other inputs. Everything you see in the picture is included in the price! It uses the thermal store principle of storing central heating (primary) water, and is fed without coils from boilers and wood burners for example.
You won't find an electric combi in a white box, it would need an electric cable feed the size of your wrist. Most gas combi boilers are 30kW or more, and the average house has a 100 amp electric power supply, so using all of this power would only produce 24 kW and you would need to switch every other electric appliance off!
Advance has been involved in the design and manufacture of these special cylinders for many years and we have worked closely with leading heat pump manufacturers to make sure the product works well with that technology. It isn't just a case of bigger coils, but coil capacities and positions in cylinders are critical, as is resistance.
Reviews (10)
Mark Plant
Mark Plant
Feb 04, 2021
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Just fantastic, friendly service. One phone call, one visit, one dishwasher fixed up and functioning for a decent price. Very customer orientated - advance warning of arrival time given over phone. Highly recommend
Hlp Manager
Hlp Manager
Nov 09, 2020
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We have install over 50 of Advance Appliances ETS units for our customers. We find they are always cheerful and they bend over backwards to help. When we did have an issue with one of their units they responded quickly and its was resolved to our (and our customers) satisfaction.
We have three more orders to place with them and highly recommend their products.
Ming Yan
Ming Yan
Oct 22, 2020
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I purchased the boiler in Aug 2018, the boiler start leaking in Jan 2020. I tried to contact them for repair since earlier Feb, the customer services staff was rude and ignorance. To be honest, they couldn't care less about the customers, no reply on either the phone and e-mails. They blame the plumber didn't install it correctly, when I asked them to put it in written, so i can use it as a proof. NO RESPONSE FROM THEM AT ALL SINCE THEN. I am going to raise a mediation now, if it's not working, then i will take them to court. Never deal with a company like this, find a big brand next time, a lesson
John Ashall
John Ashall
Aug 11, 2020
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I bought a multifuel thermal store from Advance Appliances approximately 2 yrs ago now and its been fantastic. I waited until now to write the review in case we had any issues but I cant fault it. The product and the service has been excellent. I had a few minor issues following installation but after talking through my system on the phone and my requirements they quickly came up with a solution that has worked perfectly. Happy to answer questions or provide any info on our system if required. Big thanks to Advance Appliances.
Duncan Walpole
Duncan Walpole
Jan 22, 2020
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I have been using Advanced appliance product for over 10 years now.
Build quality and design has been proved excellent along with pre sales advice.
In the rare case of issues or warranty claims they have always been sorted genially and efficiently.
Delivery is fast , rarely lost, and if so tracked easily.
Price is excellent value for excellent products.
I can not recommend them enough, they are my go to contact for these products.
Duncan Walpole. MD. Enviromental Energy Ltd
Brian Cleckner
Brian Cleckner
Dec 20, 2019
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We have used Advance Appliances products since 2012. (Two six-port 215 litre buffers and a separate electric thermal store.) They’ve been very helpful in supplying good information regarding system design and installation, willingly going beyond what one might expect as a residential customer. The products have been straightforward to install and fault-free in use.
I recommend them to anyone with a good understanding of plumbing and wiring skills.
S. Bennett
S. Bennett
Dec 13, 2019
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Appalling customer service, rude, sarcastic and complete disregard for their customers.
Definitely avoid and use someone else!!
**Answer below... Not genuine at all. If you want to deal with a company who couldn't care less about their customers and have obnoxious people answer the phone, then this is the one for you.
After many many phone calls and weeks of no hot water the issue was resolved yes, but the experience with Advance Appliances leaves much to be desired.
Matthew Holland
Matthew Holland
Nov 19, 2019
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Edited: 01/07/19, following a phone call.
Poor Product, and extremely poor customer service. Ended up with a broken boiler after less than one year following installation. In the middle of the night the thermostat became faulty, causing the entire boiler to act as a kettle creating steam and water damage to the property. Had no one been in the property this would have resulted in a fire, as the boiler didn't have a safety mechanism in place to shut itself down in such circumstance. We had to replaster directly below the boiler in the kitchen, and re decorate, where water has seeped through. Should
Russ S.
Russ S.
Nov 20, 2018
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Over the moon happy we choose Advance Appliances for our heating and hot water solution. We spent months researching various solutions for a 500 ltr thermal store to go in our property in the South of France.
By a huge leap, the Advance Appliance team stood out to be the perfect supplier and partner.
You must understand when you purchase either a simple or complex need like this there are always slight tweaks needed you or your plumber did not think of. The Advance Appliance team are always willing to chat through your needs pre and post your order.
This high level of customer support is very
Hoofingmarvellous
Hoofingmarvellous
Oct 24, 2018
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Fantastic customer service, really knowledgeable and helpful, nothing was too much trouble. Would HIGHLY recommend Advance Appliances - we're so glad we found them for our bespoke project.