Easy website to Navigate, prompt and efficient customer service, and delivery right on time. Guys who removed my old machine were great too. Even cut and refitted the plinth as I'd changed from a built in to s freestanding machine. Great service, order my new Sebo vac at 9am, it was delivered by 12. Used the chat service and it was really useful.
Have now ordered a new washing machine. There is a slight dent, on the side of the item and the Delivery driver was going to take it back to depot amd bring me another one straight away. It is only a small dent, hardly noticeable, so I was ok about it and kept it. From ordering to Delivery, staff were very pleasant and couldn't do enough to please very impressed and happy with my purchase.
We are a family business providing a wide range of home appliances from trusted brands at competitive prices with a friendly service to our valued customers. Our friendly and knowledgeable staff are available to provide you with buying information and recommendations based on your particular needs and circumstances.
Have now ordered a new washing machine. There is a slight dent, on the side of the item and the Delivery driver was going to take it back to depot amd bring me another one straight away. It is only a small dent, hardly noticeable, so I was ok about it and kept it. From ordering to Delivery, staff were very pleasant and couldn't do enough to please very impressed and happy with my purchase.
We are a family business providing a wide range of home appliances from trusted brands at competitive prices with a friendly service to our valued customers. Our friendly and knowledgeable staff are available to provide you with buying information and recommendations based on your particular needs and circumstances.
Services
Toplex is a family business that has passed through 3 generations (grandfather, son, grandson) since it was established in Blackburn over 60 years ago. Over these years of service we have developed a loyal and valued customer base in Lancashire and the surrounding areas. We've recently expanded and you can now find us in Lytham and Chorley, as well as Blackburn.
You can place orders on our website, at one of our stores or by contacting us via telephone. Purchases are generally available for delivery within 1-2 days, or even the same day subject to stock availability. Once we've received your order, a member of the team will get in touch via telephone to arrange delivery at a time that is convenient for you.
Toplex now offers a quick and easy in-home repair service in Blackburn and the surrounding areas for most appliances. A call out charge of 29.99 (inclusive of VAT) applies, which covers the call out and initial diagnosis. If the appliance is irreparable/beyond economical repair, then the 29.99 is discounted from the price of a new machine.
Delivery man managed to fit this even though there was a slight hiccup with the space it was going. Another top class delivery and installation by Karl, Steve and the guys at Toplex Lytham. Quality products with good guarantees at fair prices while supporting your local retailer. Fast efficient supply and installation removing pacaging and old machines they have never let me down.
We welcome you to contact us for advice on products including measurements, features and any other queries you may have about your purchase. We are open 9:00 - 5:00pm Monday to Saturday for telephone queries. We may have already answered your question in our FAQ & Terms section. We recommend reading this as it includes important information about ordering and delivery.
Reviews (9)
Jane Eason
Jan 13, 2022
Report
Larry Sosa
Jan 13, 2022
Report
Wonderful service from Toplex. I phoned the store early yesterday morning after our old dishwasher finally packed up, the lady I spoke to was well informed and helpful and a new one was delivered and fitted by two friendly delivery men by 10 o’clock today! Nothing was too much trouble, they even offered to clean the floor behind my old machine!! Would definitely recommend.
Gerard Patrick Aspin
Dec 18, 2021
Report
Jenine Hilton
Aug 27, 2021
Report
Alastair Padgett
Aug 19, 2021
Report
After a disgusting customer service with Currys PC world in Burnley ,It was suggested that we came to you by an NHS colleague.
A warm welcome by a lovely lady behind the counter .a swift and professional search to find the product we needed ,polite ,understanding of our needs.
A thorough explanation of the policies ,protocols and procedures pertaining to our purchase and extended warranty.
No sales waffle , no hard push for a sale ,no mention of "Warranty extended insurance"
Advice ,guidance and a sale for a wonderful shop and it's member of staff
Thank you very much for your attention ,we
A warm welcome by a lovely lady behind the counter .a swift and professional search to find the product we needed ,polite ,understanding of our needs.
A thorough explanation of the policies ,protocols and procedures pertaining to our purchase and extended warranty.
No sales waffle , no hard push for a sale ,no mention of "Warranty extended insurance"
Advice ,guidance and a sale for a wonderful shop and it's member of staff
Thank you very much for your attention ,we
Paul Florentine
Jun 21, 2021
Report
Lynn Haworth
Mar 14, 2021
Report
Jacqueline Glover
Oct 05, 2020
Report
Needed a washer during lockdown after very old faithful Siemens died. Purchased well rated replacement Siemens from Toplex at best price online. (Including the fitting & recycling old machine bits others charged more for). Followed up my purchase with a call after a transaction glitch, lady who answered at Chorley, extremely efficient, rang me back 10 mins later, all sorted, delivery tomorrow. 2 lovely gentleman in PPE came, quickly and carefully installed my new washer and whisked away the old one.
Thoroughly excellent service throughout. Strongly recommend this company.
Thoroughly excellent service throughout. Strongly recommend this company.
Julie Brown
Nov 04, 2016
Report