D I D Donaldson
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D I D Donaldson
Originally founded as Donaldson's & Hayward in Castlefields, we moved to our Frankwell premises in 1967 and was renamed to D.I.D Donaldson Ltd. This was then taken over by business partners Graham Dewar and Ian Morgan in 1989. After Graham Dewar's recent retirement, Ian Morgan heads the business as managing director.

When it comes to electrical repairs in Shrewsbury, D.I.D Donaldson Ltd is the obvious choice! Whether it's a washing machine you need fixed, or a faulty dishwasher, if you need help with any repairs, I am the engineer you can rely on. To request a call-out for an engineer to service your home appliances, contact D.I.D Donaldson Ltd today!
Services
Are you having problems with your washing machine or a tumble dryer? D.I.D Donaldson Ltd provides reliable washing machine repairs and sales in and around Shrewsbury. I am a highly experienced and competent engineer that will carry out a comprehensive diagnostic on your faulty washing machine and repair it, where possible, in the first visit!
Are you looking for a reliable engineer to repair your faulty dishwasher? D.I.D Donaldson Ltd offers reliable dishwasher repairs in Shrewsbury. I am a well-trained engineer that will save you the trouble of having to call your dishwasher manufacturer for repairs, as well as saving you time and money with my cost effective dishwasher repair services.
Is your electric cooker, stove or oven giving you problems from time to time? If so, then it may be wise for you to have the appliance repaired or replaced. D.I.D Donaldson Ltd offers repairs and sales for faulty electric cookers and ovens in Shrewsbury. Contact D.I.D Donaldson Ltd today and have that faulty electric cooker repaired or replaced!
Get in touch with us for all your appliance needs! Whether it's a cooker, stove or an oven you need, or a new tumble dryer or dishwasher, D.I.D Donaldson Ltd is the name you can trust when it comes to white goods in and around Shrewsbury. So the next time you need an appliance repaired, don't hesitate, just give us a call and we'll take care of it.
Reviews (10)
Nicola Gresham
Nicola Gresham
Jan 12, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Accidentally washed a nail file and got it stuck between the drums. Luckily received prompt and friendly service to get the problem solved. I would call again if needed and be happy to recommend to others. Thanks!
Service: Repair washer / dryer
StacyOnWheels
StacyOnWheels
Dec 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Highly recommend this company. Fantastic service, Ian was very friendly. Our cooker broke and he fixed it very promptly. Wonderful service. Will use again.
Services: Repair stove / cooktop, Repair stove / cooktop / oven, Repair oven
Paul Medcalf
Paul Medcalf
Nov 14, 2021
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Didn't fix the fault but tried to sell his own dishwasher. Charged for 2 call outs.
Lara Mabe
Lara Mabe
Jun 28, 2021
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Do not use!
I never normally review but am so cross!
I asked Iain on the phone what the call out charge was, but didn’t get an answer. I wish I had. It’s £60 plus VAT that’s a whopping £72!
I told him on the phone I felt the drum or the drum supports had gone and asked for a ballpark figure.
I didn’t get one.
He said I’ll come out and have a look. I wish I had said no! He was with me no longer than 10 mins and that was me dragging it out to get some monies worth!!
He said it was uneconomic to fix it, although he could try. Why didn’t he tell me that on the phone?!
When I balked
Martin Powell
Martin Powell
Jun 22, 2021
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Positive: Professionalism
Excellent prompt response to our repair which required us to buy a new machine. Ian delivered, installed and took away the old washing machine within 3 days. Can't praise him enough
Service: Repair washer
Jason Davis
Jason Davis
Mar 25, 2021
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Ian was absolutely spot on with his diagnosis and had the washer/dryer done in no time at all. 5* service and highly recommended.
Service: Repair washer / dryer
Ian Ratcliffe
Ian Ratcliffe
Jan 10, 2021
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Critical: Punctuality
Ian phoned to say he would be with me on the Monday and asked if I would prefer a.m. or p.m so I asked for a.m and he didn’t turn up until p.m, whatever happened to common courtesy I think he needs to organise his jobs better.
Amber Brunt
Amber Brunt
Nov 21, 2020
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Really friendly and quick service :) Explained what the issue was with the machine (blockage - gross!) and cleared it up in no time, so I can now wash all my daughters clothes! Thanks for your help.
Service: Repair washer / dryer
Emma Jackson
Emma Jackson
May 30, 2020
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After being let down by AO on multiple occasions we reached out to a local tradesperson instead. We were so glad we did! The service was excellent, he came out quickly, got our troublesome machine out and installed a new one in no time! If you need a repair, installation or upgrade, get in touch, you won't be disappointed!
Simon Harrison-Jones
Simon Harrison-Jones
Nov 02, 2019
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I have a AEG Single Oven which stopped working (reaching temperature) on a Monday evening. Called Tuesday and Ian the engineer and owner explained that it could be one of two things a faulty temperature sensor or a faulty heating element. He called as promised on a Wednesday afternoon and soon found the fault and repaired the oven. Great service and a sensible price. Support local business and use this company for a prompt and efficient service you will not be disappointed.