Trustguard
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Trustguard
Trustguard are experts in the converting wet basements and cellars into dry usable living space, with our specialist knowledge and advanced basement waterproofing techniques you can rely on us to provide the correct waterproofing solution for your basement. Trustguard offers a range of cutting edge solutions to help alleviate the problems associated with condensation in buildings.

From simple extractor fans through to whole property ventilation systems, you can rely on Trustguard to banish your condensation problems for good. Trustguard have many years of experience damp proofing properties in the North East. With a variety of damp proofing systems at our disposal we'll correctly specify the right system for your property.

Trustguard are experts in wet rot, dry rot and all kinds of wood rotting fungi. We correctly identify the type of fungal decay then provide you with the best solution for your property. You can rely on Trustguard to provide the right solution every time. Trustguard have many years experience diagnosing and treating properties for woodworm in the North East.
Services
We have transformed many a redundant basement into extra usable space. With the correct waterproofing system, basements and cellars can be transformed into wonderful new living spaces. At TrustGuard, we're the leading North East Basement Waterproofing and Cellar Tanking specialist.
Damp proofing, woodworm, condensation & wall tie inspections and repairs are all daily challenges we undertake. Likewise a bowing wall may be noticeable from outside of your property and raises concerns. With a wealth of experience behind us, TrustGuard has is one of the North Easts most trusted damp proofing and timber preservation companies.
TrustGuard helps businesses from all sectors. That is to say we fix their property care issues; we have carried out work on many historic buildings throughout the region. Our experience in the construction industry makes us the supplier of choice. For example many commercial clients who know that our range of services, experience and value are difficult to beat.
Condensation in the North East is a major problem affecting many homes throughout Newcastle, Gateshead, Durham & Sunderland, and is very common in houses which lack sufficient ventilation.

The problem, if left untreated without effective condensation control, can lead to black mould forming on walls and ceilings, which in turn can damage wallpaper and painted surfaces, as well as furniture and clothing etc. Spores produced by black mould and the moist conditions can also increase the risk of illness such as asthma and bronchitis.
Dry Rot or Wet Rot can best be described as fungal decay to building timbers and is by far the most common, and the most serious cause of damage to building timbers. Contrary to popular belief, Dry Rot and Wet Rot are not limited to old buildings; they can affect all timber, both new and old. Dampness, along with a lack of ventilation, provides the perfect conditions for fungal attack on timber to take place.
Reviews (10)
Anja Percival
Anja Percival
Nov 20, 2021
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Trustguard quickly diagnosed the cause of my mould problems and recommended the solution of a PIV in my loft, without adding on expensive extras that other companies had recommended. I was impressed by the no frills approach, there was no 'hard sell' of their products & services, just a simple suggested solution, followed by a prompt install. There was an initial delay in communications when trying to contact Don for a quote, but I suspect they are in high demand and once we were in touch, things progressed quickly and smoothly. Don was patient with my numerous questions due to my unfamiliarity
T.
T.
May 30, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Amazing service from Don and John, we had the wall ties replaced over 2 days. Any mess was cleaned up and everything was complete so efficiently from the quote to the work being done.
Raul Kohli
Raul Kohli
May 11, 2021
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Rang just to get a quote, everywhere else I'd enquired had told me a quote of upwards of £100. The fella on phone at trust guard first enquired exactly as to what the issue was (what I was seeing etc) and then explained very kindly what the exact problem was, that I didn't need a damp specialist and pointed me in direction of who I did need and saved me a lot of money as a result!
Very genuine & very knowledgeable staff. If I ever do have an issue with damp again, these will be the first people I will call.
Josh Mather
Josh Mather
Apr 01, 2021
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Had a damp proofing course following a pre-purchase damp & timber survey. The price was very fair and was priced based on the size of the walls rather than a day rate which we preferred. Work which we were told from others would be messy and disheartening was done in a day and a half by John who never stopped and always left the room spotless throughout. After decorating you could never tell there were any issues nor where the plaster met the wall. Overall a very professional experience and wouldn’t hesitate to recommend to family and friends!
Natasha Tweedy
Natasha Tweedy
Mar 26, 2021
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I contacted TrustGuard after being let down by two other cavity wall tie specialists and I’d wished I had known about this company sooner. Don was professional, knowledgable and extremely accommodating as I needed an appointment at short notice. The service from TrustGuard was outstanding and very competitive in terms of the cost of the remedial work. I would 100% recommended this company.
Steven Dixon
Steven Dixon
Feb 26, 2021
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From start to finish Don was very professional, giving us good product info about the PIV unit. He himself installed the unit and a couple of days later the electrician wired it all in. Within days we noticed no condensation on our windows even with the cold snap we've had. Expecting the same results in our loft. Excellent service , would highly recommend.
Garry Overs
Garry Overs
Feb 26, 2021
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Positive: Professionalism
We used Trustguard for installation and isolation of wall ties. Professional, knowledgeable service from Don on initial visit then speedy work carried out within the given time allocation. Don keeps you updated during the process and was contactable throughout. Thank you for a great job done!
Pamela Taylor
Pamela Taylor
Feb 17, 2021
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I would recommend this company to anyone. Don came to see the job I needed doing (an area of rising damp) and explained everything to me. I got a quote the same day and agreed to the price. Due to a cancellation the work has been completed in one day within the week and to a very high standard. John who did the work was friendly and courteous and just got on with the job. I am really happy with the finished result. The plastering finish is excellent. The hallway was left in a very clean condition. A job very well done.
Kevin Davison
Kevin Davison
Feb 14, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great company came out and inspected home which had high amount of condensation on window upstairs and down , they fitted a PIV unit to my4 bedroom home and now we have no condensation on the windows, very happy with price quoted and the lads done a great job with no mess .
Service: Mould removal
Stuart Kelly
Stuart Kelly
Sep 29, 2015
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Don did a wall tie inspection on a house I'm currently buying. The surveyor had flagged a possible issue with the wall ties so I needed a specialist to check them out. Don's time and expertise cost me £100 but it was money very well spent. Free wall tie surveys are a false economy as the people doing them are probably just trying to drum up business by doing unnecessary replacements.
Don is clearly an honest guy. I'd recommend him to anyone.